What does this role entail?
During the festive period, Goughs Cave is transformed into a magical wonderland, complete with a dedicated outpost for Santa and his Elves. Within this enchanted cave, you will find the diligent elves sorting letters, crafting toys, and inspecting Santa’s sleigh, and our guests have the extraordinary opportunity to meet Santa in person.
Reporting to the Assistant Operations Manager, your role as Santa will see you creating cherished memories for our guests. You will be warmly welcoming and greeting our guests on their visit to your grotto, where you will be sharing enchanting stories and handing each guest their special gift.
Key duties will include:
- Engage with all guests throughout the duration of their time with Santa.
- Effectively ad-lib and respond to individual guest’s questions and comments.
- Maintain a tight time schedule throughout each guests visit to Santa.
- Hand out a present to every child.
- Supporting the Grotto team to help preparing the presents for daily operation.
About you
- You will have previous experience in a customer facing role and will be able to demonstrate strong interpersonal skills.
- Excellent time-keeping will be on of your strengths, to help keep Santa’s visits on schedule.
- Your outgoing and bubbly personality will ensure you engage our guests with enthusiasm.
A little about us
Cheddar Gorge and Caves, which belongs to the Longleat Enterprises group, is a world-renowned attraction located in an Area of Outstanding Natural Beauty and stands out as one of the most impressive natural landmarks in Britain.
Being England's largest gorge, with a depth of 400ft and a length of 3 miles, this site presents an unforgettable experience for visitors throughout the year, showcasing stunning pinnacles and awe-inspiring caves.
Our values
At Cheddar Gorge and Caves, we believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work.
Why join the Cheddar team?
This unique work environment will immerse you in the breath-taking scenery of awe-inspiring cliffs and remarkable subterranean stalactite show caves, holding numerous fascinating secrets about our prehistoric ancestors and serving as a central location for caving and rock climbing enthusiasts worldwide.
You will receive attractive benefits that include:
- 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
- Unlimited free entry to Longleat and Cheddar for our employees.
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
- 50% off Membership for Friends and Family
- Discounts on food and beverages and retail merchandise
- Discounts on VIP Experiences and Accommodation
- Discretionary bonus scheme
- Employee Assistant Programme
- Employer contributory pension scheme
- Life assurance scheme
- Perks at work
- Range of flexible working schemes
- Great progression opportunities available.
Your contract
This is a fixed term contract ending 24th December 2025, with working hours to vary over a 7 day rota basis, including weekends, evening and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.
Location: On Site - Cheddar (Somerset)
Sounds great! How do I apply?
If you are interested in this role, please apply online. Interviews may take place on a rolling basis. We reserve the right to close this advertisement early if enough suitable applicants are received.
No Agency Please.