About this role:
You'll be at the heart of the action, serving fans during Wigan Warriors and Wigan Athletic games, as well as various events at the Brick Community Stadium. This fast-paced setting offers a vibrant atmosphere and the chance to be part of the local sports community.
Responsibilities:
- Take initiative and participate in the set-up of kiosks and bars, stock and supplies
- Welcome guests and taking orders
- Process payments on POS devices in an efficient manner
- Maintain counters and fridges with sufficient supplies of stock throughout the service period, as guided by your manager.
- Ensure stock rooms and areas are organised and clean, to ensure easy stock rotation and reconciliation.
- Where necessary, assist in the back of house areas: kitchen and food preparation
- Perform clean-up duties after each shift and ensure that concession stands are cleaned and tidied to a high standard
- Serving alcohol responsibly and following the club’s Challenge 25 Policy
- Adhering to all Health & Safety policies including the club’s Food Safety Management Systems
- Carrying out any other reasonable duties asked of you from within your team and management including being flexible in covering tasks outside of your role-specific duties.
- Maintain an immaculate personal presentation with a polished professional appearance.
- Other duties and responsibilities as required by your line manager.
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunity policies and procedures.
Experience, Skills and Qualifications:
- A positive attitude and be prepared to help the team
- Experience in catering, hospitality or food service
- Strong customer service and communication skills
- Engaging and easy to talk to
- Reliable, punctual and trustworthy
- Be able to handle situations calmly and insightfully
- Can work in high pressure situations
Benefits:
- On-site parking
Work Location: In person