Dr Molony & Partners are recruiting for a part-time Care Navigator/Receptionist to work at The Canterbury Health Centre and Sturry Surgery. Excellent customer care skills are essential. Previous General Practice experience is preferred but full training will be provided. Basic IT skills are highly desirable. Must be prepared to undertake a variety of tasks and be flexible to change your working hours to suit the needs of the Practice.
The general duties for this role are(not exhaustive list):
- Meet and greet patients
- Assist clinical team with triage of patients
- Ensure telephone calls are answered promptly
- Book appointments
- Process repeat prescriptions
- Action tasks sent through from the clinical team
- Handle general patient enquiries on telephone
- Monitor email inbox's and deal with enquiries accordingly
- Open incoming post
- Assist administration team as and when required
- Keep reception area clean and tidy
- Liaise with clinical team on patient matters whilst maintaining strict confidentiality
- Undertake any other duties as required and agreed with the Partners/Practice Manager
- Assist with secretarial duties such as clinic typing
The hours for the role are:
Monday 8am-8pm
Wednesday 8am-6.30pm
Thursday 8am-6.30pm
Total 30
Due to the volume of applications normally received if you do not hear within 7 working days of the closing date your application has been unsuccessful. Previous applicants need not apply. Job offer dependent on satisfactory Enhanced DBS check, references and Pre-employment Occupational Health assessment.
Job Types: Part-time, Permanent
Pay: £12.26 per hour
Benefits:
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person