JOB DESCRIPTION
JOB TITLE: Casual Café Assistant
LOCATION: Brighton(Preston Road, Jubilee Library, Plus X, Lewes Road)
This role will be based across various sites in Brighton, as stipulated above. Depending on their roles, our staff can be required to work in a range of different sites, including our main training centre, enrichment site, training cafes and employer’s premises.
JOB SUMMARY
Our casual cafe assistants within Team Domenica are responsible for supporting the daily operations within the cafe in line with Health and Safety and Food Safety legislation. A Cafe Assistant is responsible for creating a welcoming environment and providing excellent customer service.
REPORTING
LINE MANAGER: Head of Hospitality
RESPONSIBILITIES
Café and customers
· Create a welcoming atmosphere for customers and encourage their return to the café.
· Prepare food and drinks in accordance with the manager's specifications in a safe, hygienic and timely manner.
· Ensure that the café is clean, well-stocked and well presented at all times.
· Adhere to the daily, weekly and monthly cleaning rota for the kitchen and café and update the Food Safety (SFBB) diary daily.
· Protect the health, safety and wellbeing of all staff and customers.
· Develop positive and direct relationships with all candidates, staff, volunteers and customers.
· Take responsibility for the constant quality of our products.
Candidates
· Be an ambassador for our candidates training and work openly with education staff.
· Keep candidates safe and adhere to our Safeguarding Policy
· Communicate effectively and have empathy with candidates with a diverse range of learning needs
· Ensure all candidates are treated with equal respect and compassion
· Make sure candidates adhere to food hygiene standards and perform tasks safely
· Support candidates to gain independence and confidence across all areas of the café – barista, till, customer service, food prep, baking.
· This list of duties should not be regarded as exclusive or exhaustive as you may be required to undertake other reasonably determined duties and responsibilities.
All staff have the duty to:
· Maintain the health and safety of themselves, colleagues and candidates as well as the public and visitors to Team Domenica.
· Prioritise the safeguarding of candidates by following the procedures and principles laid out in our policies and associated legislations.
· Promote equality of opportunity and respect difference and diversity with the Team Domenica community.
· Maintain a professional stance while at work, including being a positive advocate of the work of Team Domenica.
EXPERIENCE
· Experience in hospitality/catering/barista and a willingness to transfer knowledge and skills
· Knowledge and/or experience of working with young people with learning disabilities is preferable
· Up to date knowledge and genuine interest/ passion for the coffee business.
QUALIFICATIONS
· Level 2 Food Hygiene Certificate (desirable)
Person Specification
· Strong communication and interpersonal skills
· Ability to multitask, be adaptable and swap duties often at short notice
· Respect to diversity
· An engaging and friendly personality with a positive can-do attitude
· Empathy and understanding are essential.
BENEFITS
- Employee Assistance Programme
- Staff Discounts: 25% discount in our cafes and coffee products.
HOW TO APPLY
To apply for this position, please send your CV and a covering letter to: hr@teamdomenica.com. Shortlisted candidates will be emailed a Team Domenica Application Form to complete and return prior to interview as part of our Safer Recruitment policy.
TEAM DOMENICA
Team Domenica is a Brighton-based charity supporting young people with learning disabilities – our candidates – into paid employment. We create futures for the individuals we support, helping them to discover their full potential, live happy fulfilled lives, and feel included within the local community.
Team Domenica is committed to the safeguarding and protection of young people and vulnerable adults. Employment will be subject to the receipt of two satisfactory professional references and enhanced DBS certificate. Safeguarding Training will be given once the successful candidate begins their role.
Team Domenica is dedicated to providing an inclusive working environment that encourages diversity and equal opportunities for all. We are committed to supporting a team that is representative of a variety of backgrounds, perspectives and skills.
As part of our recruitment process, Team Domenica collects, stores and processes personal data relating to job applicants.
Please refer to our Safer Recruitment Policy for information regarding all of the steps in our recruitment process and to find out more about how we use and protect the information you provide.
Job Type: Part-time
Pay: £12.26 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Work Location: In person