Are you ready to be an essential part of a dynamic Conference & Events team? We are looking for a motivated and organised Conference & Events Supervisor to help deliver a professional, efficient service that delights our clients and customers every time.
In this role, you will work closely with your line manager and team to ensure smooth operations, support excellent customer relationships, and contribute to continuous improvement in a fast-paced environment.
What You’ll Be Responsible For:Supporting your line manager in maintaining strong, positive relationships with clients and customers, ensuring their needs are met and expectations exceeded.
Communicating regularly with customers to keep them informed and ensure satisfaction.
Helping the team deliver food and beverage services that meet our brand standards with a focus on quality and innovation.
Managing daily team workflow including scheduling, sickness monitoring, and organising cover during busy periods.
Leading by example through professionalism, positive attitude, and high standards of service.
Inducting new and casual team members to ensure they are confident and prepared.
Collaborating with other departments to maintain smooth operations.
Acting promptly to address any performance issues and sharing best practices to enhance team effectiveness.
Upholding health and safety standards by completing required training and promoting a safe working environment.
A proactive, team-focused individual who can adapt and support in a busy, customer-centric environment.
Strong communication skills and a positive approach to working with clients and colleagues.
Organised with the ability to manage day-to-day team operations efficiently.
Commitment to maintaining high standards of food and beverage service.
Willingness to attend training and actively contribute to continuous improvement.
A strong sense of responsibility for health and safety compliance.
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/1108/41214001/52755581/BU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!