Job Overview
We are seeking a friendly and professional Beauty Salon/Aesthetic clinic Receptionist to join our dynamic team.
The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills, organisational abilities, and a passion for the beauty/aesthetics industry.
Experience in a Beauty Salon/Clinic preferred but not essential.
Responsibilities
- Greet clients warmly upon arrival and provide them with information about services offered.
- Manage appointment bookings efficiently, ensuring optimal scheduling.
- Handle phone calls with professionalism, demonstrating excellent phone etiquette while addressing client inquiries.
- Process payments and maintain accurate records of transactions.
- Assist in upselling all salon services and products to enhance client experience and satisfaction.
- Maintain an organised reception area, ensuring it is tidy and inviting at all times.
- Communicate effectively with team members to ensure smooth operations within the salon.
- Support stylists by managing client flow and assisting with any administrative tasks as needed.
- Drive and yield the salon diary.
- Work closely with other reception team members.
Experience
- Previous experience in a receptionist or customer service role is essential.
- Proficiency in basic maths for handling transactions accurately.
- Strong organisational skills to manage appointments and maintain records efficiently.
- Demonstrated time management skills to prioritise tasks effectively in a busy environment.
If you have a passion for beauty/aesthetics and enjoy working in a fast-paced environment while providing outstanding service, we would love to hear from you!
Full job description will be discussed at interview stage.
Job Types: Part-time, Permanent
Pay: £13.00 per hour
Additional pay:
- Bonus scheme
- Performance bonus
Benefits:
- Company events
- Company pension
- Employee discount
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- Reception: 1 year (required)
- customer service: 1 year (required)
Work Location: In person