Job Title: Beauty Salon Receptionist
Location: Cirencester
Hours: Full time
Reports to: Salon Manager
About Us:
At Envisage, we pride ourselves on creating a welcoming, stylish, and relaxing environment where clients feel their best from the moment they walk in. We’re looking for a friendly, organized, and tech-savvy Receptionist to be the face of our salon, ensuring smooth day-to-day operations while delivering exceptional customer service
Role Overview:
The Beauty Salon Receptionist is the first point of contact for our clients, responsible for delivering a warm welcome, managing bookings, coordinating the team’s schedules, and supporting our social media presence. This role combines organizational skills with a flair for aesthetics—perfect for someone who loves beauty, people, and a touch of creativity.
Key Responsibilities:
- Greet and assist clients with a professional, friendly, and welcoming demeanor
- Manage appointment scheduling, cancellations, and confirmations using salon booking software
- Coordinate daily schedules for stylists and therapists to maximize productivity and client satisfaction
- Handle incoming calls, emails, and social media messages promptly and professionally
- Process payments and maintain accurate transaction records
- Contribute to the salon’s online presence by capturing and posting engaging content for social media platforms (Instagram, Facebook, TikTok, etc.)
- Maintain a clean, organized, and inviting reception area
- Assist with upkeep of cleanliness within the salon
- Support the salon team with administrative and operational tasks as required
Skills & Attributes:
- Experience in customer facing roles
- Proficiency in booking systems and basic computer applications
- A creative eye for photography, video, and social media content
- Strong multitasking skills and attention to detail
- Excellent verbal and written communication skills
- Friendly, approachable, and professional appearance
- Ability to work well in a fast-paced, client-focused environment
- Problem solving skills with scheduling
Benefits:
- Staff discounts on services and products
- Opportunities for professional development
- Fun, supportive, and stylish working environment
- Treatments FOC
Job Type: Full-time
Pay: From £12.21 per hour
Expected hours: No more than 38 per week
Language:
- English (preferred)
Work Location: In person