HTG-UK (Health Transportation Group UK) is one of the UK’s largest Non-Emergency Patient Transport (NEPTS) providers, carrying out over 550,000 journeys on behalf of the NHS every year. We have a total of 11 operational bases across the UK, over 700 employees and are leading the way in delivering safe, caring, high-quality patient transport.
What can you expect?
As a Bank Ambulance Care Assistant based at our Bournemouth hub, you'll be helping vulnerable and medically eligible patients get to life-saving appointments, or return home safely after hospital stays.
You’ll work solo or as part of a two-person team, providing transport to patients from all walks of life, of all ages, shapes and sizes, with various mobility needs. With the comfort and care of our patients in your hands, you’ll deliver a vital service that impacts lives daily and have the ability to make a positive impact with every journey you take.
This role is a driving role, and will take you out and around the beautiful county of Dorset and beyond, on occasion, in our high-quality, modern fleet of ambulances. It is, therefore, a requirement of the role that you have a Full UK Manual Driving Licence.
We have bank (zero hour) positions available, offered on a casual basis, meaning shifts will be offered as and when they become available and you have the flexibility to choose which shifts you would like to accept.
We have a variety early, mid, and late shifts, across any day from Monday to Sunday. Further details will be discussed during the interview.
What’s In It For You?
* Competitive Hourly Rate– £12.50
* Market-leading Pay – Regular overtime available at higher rates
* Fully Paid Training – Start with two weeks of training and enjoy ongoing mentorship
* Development Opportunities – Progress into management or emergency care roles
* Sick Pay & Support – Including contractual sick pay and our Employee Assistance Programme
* Fun & Engagement – Regular staff competitions and exciting prizes
About You
We’re looking for compassionate, caring, and reliable individuals who can make every patient feel comfortable and supported. You’ll need a friendly smile, a warm heart, and a passion for giving back to the community. This role will also require a good level of physical fitness, as you’ll help transfer and lift patients as required.
Our Commitment to Safer Recruitment
At HTG-UK, we take the safety and well-being of our patients seriously. As part of our safer recruitment process, all successful candidates will undergo thorough onboarding checks, including:
- Enhanced DBS (Disclosure and Barring Service) check
- Full right-to-work checks
- Employment and character reference checks
- Driving licence check to ensure full eligibility
- A medical check which can include Occupational Health referrals on occasion
- Training
Equal Opportunities
The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or prospective employee is discriminated against, whether directly or indirectly on the grounds of gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, creed, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously. All employees have a responsibility to support the organisation in our duties by:
- Attending mandatory training on Safeguarding children and adults
- Making sure they are familiar with their and the organisation’s requirements under relevant legislation
- Adhering to all relevant national and local policies, procedures, and professional codes
- Reporting any concerns to the appropriate authority
Pay: £12.50 per hour
Benefits:
- Free parking
- On-site parking
- Referral programme
- Store discount
Experience:
- Driving: 2 years (preferred)
- Caring: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 03/09/2025