Administrator/Receptionist at Christian Action Housing
Location: Enfield Foyer, Fore Street, Edmonton
Job Type: Part-time (20 hours over 5 days), Permanent
Salary: £13.85 per hour (FTE £27,007)
About Us:
Christian Action Housing Association is proud to be a local landlord providing homes and services across the North and East London region, managing around 1600 homes. We manage mixed tenure housing stock, including independent living and the provision of supported housing accommodation and services for young people.
We are a diverse, fun and friendly team whose mission is to provide high quality and affordable support and services to those in housing need.
Role Overview:
We are seeking a dedicated Administrator/Receptionist to join our team in Edmonton. This role is pivotal to our success and requires an individual who is organised, efficient, and passionate about supporting our mission.
Key Responsibilities:
- To provide a professional reception service and excellent customer service to all customers/visitors in person and on the telephone.
- To maintain and update the in-house reception systems, folders and logs.
- To effectively manage the administration of purchase orders, deliveries and invoices,
- To assist in ensuring that the office and supported housing environment is safe and secure for all clients, staff and visitors in line with organisational policies and procedures especially regarding safeguarding, health and safety etc
- To report and record any incidents, complaints or allegations of abuse to the Service Manager or other Senior Managers immediately
For full job description please see attached document
Requirements:
- Good communication skills including both written and oral.
- Excellent IT skills and an up to date knowledge of Microsoft office packages, and social media
- Tactful and diplomatic, able to deal with sensitive situations.
- Ability to work either alone and as part of a team
- Good customer service skills, knowing when to seek advice for complex/difficult situations
Benefits:
- 25 days holiday plus bank holidays (pro rata)
- Health care cashback scheme
- Employee assistance programme including free counselling and legal advice
- A supportive and friendly working environment
- Generous pension scheme
- Some flexibility with days and hours worked
If you are looking to be part of a dynamic team making a difference in the community, apply now to join Christian Action Housing.
Deadline for applications is Sunday 31st August 2025. Interviews will be held week commencing 15th September 2025. Please note you may not hear from us until after the closing date for applications.