Location: Office Based -Telford Head Office
Salary: 25K per annum
Hours: Monday to Friday / 0900 - 1700
Position Overview
We are seeking a friendly, organised, and professional Receptionist to be the first point of contact for our company. The ideal candidate will greet visitors, manage incoming calls, and provide administrative support across the organisation. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Key Responsibilities
- Greet and welcome guests, clients, and employees in a professional manner.
- Answer, screen, and forward incoming phone calls.
- Manage the reception area, ensuring it is tidy and presentable.
- Receive, sort, and distribute daily mail and deliveries.
- Schedule and confirm appointments and meetings.
- Maintain office supplies and assist with inventory management.
- Support the HR and administrative teams with data entry, filing, and other clerical tasks.
- Assist in coordinating travel arrangements, courier services, and facility needs.
- Provide general information to visitors and handle inquiries.
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in MS Office (Word, Excel, Outlook).
- Strong organisational and multitasking skills.
- Excellent verbal and written communication skills.
- Professional attitude and appearance.
- Ability to handle sensitive information with confidentiality.
- Full-time, on-site position.
- Standard office hours (with some flexibility as needed).
- Customer-facing role requiring professional attire.
- 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold
- Free mental health support for you, your partner, and children (up to 18) – support should be easy to access
- Life insurance – peace of mind when it matters most
- Company pension – plan ahead for a brighter future
- Home life advice line – everyday guidance when life gets tricky
- Career development – helping you grow
- Wellbeing videos and guided meditations – take a breather anytime
- Earn points for staying active – turn healthy habits into real rewards
- Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love
- Up to 33% off gym memberships – save money while staying active
- Employee of the Month – be recognised and win a £50 voucher