Dividing your time between administrations, validation, clinic changes, appointment bookings etc. Typing of Consultants and nurse specialist clinics, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround. Ensuring patient details are accurate and up to date. General Administration, message taking and enquires are processes in a reasonable time frame.
Liaising and communicating with a wide variety of health care professionals and admin support. Ensuring validating comments are up to date and tracking patients on the RTT pathways. To coordinate and liaise with other team members to ensure that cover arrangements for annual leave and sickness is facilitated by working as a team. Escalating potential breach patients to senior management, according to Trust guidelines and policy.