We are looking for a passionate and committed individual to work with us to provide high quality Healthwatch services to the people of Peterborough and Cambridgeshire.
We need you to:
Help run and support the Cambridgeshire and Peterborough Partnership Boards which give people using adult social care a say on current and future services.
Help us develop and recruit people for our Partnership Boards to enable local people to have their voices heard.
Actively work with the Manager to promote the work and achievements of the Partnership Boards.
Be responsible for the administration of all meetings including venue bookings and refreshments.
Duties
The primary purpose of the role is to support the Project Manager to deliver the adult social care partnership boards, and provide expert administrative support to help us deliver this high-quality service.
Specific tasks
- Assist in setting up the Partnership Board meetings – these may be online or face to face events.
- Maintaining the mailing and attendance lists for all meetings.
- Recording actions and impacts - liaising with colleagues to log and progress these.
- Work with comms colleagues to promote the work of the Partnership Boards.
- Actively promote and recruit new members with lived experience in person and online using digital solutions supported by our Comms Team.
- Maintain accurate and up to date records, including action plans.
- Attend and assist in the preparation of meetings, including the setting up and clearing of rooms, booking venues and arranging transport for the members who require it.
This job is ideal if you are motivated to:
- Use your expertise and your proven skills to support the development of the organisation and help to improve health or care outcomes for local people.
- Make a difference and see the impact of your work on other people’s lives.
- Work closely with colleagues to provide a seamless professional service.
- Build relationships and understand the needs of others, enabling them to participate and actively contribute to meetings.
You will need to have:
- Experience of working with people who may have physical, sensory, or learning disabilities in a customer service or public facing role.
- Experience of maintaining efficient administrative systems.
- A willingness to learn about producing information in different formats.
Ideally, though not essential, you will also be able to demonstrate
- An understanding of the remit of Healthwatch and the importance of patient involvement.
- An understanding of the structure and delivery of NHS and social care services.
You will need to demonstrate
- Good communication skills, both oral and written, with the ability to engage and build relationships with a range of people and organisations.
- Good computer literacy with effective use of the Microsoft suite of packages and a knowledge of social media.
- Energy and drive with a focus on timely delivery.
- Good interpersonal skills which enable you to work effectively as part of a team.
- An ability and willingness to undertake work outside of normal office hours to meet the needs of the business.
- Be physically able to carry equipment for meetings i.e. organisational banners, projector etc.
Working Hours & Location
Part-time for 16 hours per week during Monday to Friday. Working hours to be agreed with the Project Manager to support the provision of excellent customer service.
The normal place of work will be home based with access to the offices of Healthwatch Cambridgeshire and Peterborough in Newark Road, Peterborough or our office in Oak Drive, Huntingdon.
You will be expected to attend meetings and events across Cambridgeshire and Peterborough as required so ability to drive and your own vehicle would be advantageous.
To apply
Please see our website https://www.healthwatchcambridgeshire.co.uk/work-us for the full role profile and application form. Please note that we do not accept CVs.
Job Types: Part-time, Fixed term contract
Contract length: 8 months
Pay: £10,483.00 per year
Expected hours: 16 per week
Benefits:
- Company pension
- Flexitime
- Life insurance
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- administrative: 2 years (required)
Work Location: Hybrid remote in Peterborough PE1 5GE
Application deadline: 15/08/2025
Reference ID: PB assistant