Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
Be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximising opportunities based on strong account plans.
Customer selling and relationship management:
- Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels
- Develops SMART pre call objectives in line with territory plans and aligned to brand strategy.
- Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every sales call.
- Educates medical providers, other relevant decision makers and affiliated healthcare professionals.
- Identifies & develops disease state experts building advocacy aligned to territory plan.
Continuously strive to gain market intelligence:
- Organise and manage stakeholder meetings
- Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors
- Strong communication skills, ability to flex style based on customer insights
Clinical and Market Knowledge Development:
- Deep understanding of the product and its place within the local NHS healthcare economy
- Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results
- Shares best practice to enhance our business success
- Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities
- Demonstrates in depth disease, product, market and competitive intelligence expertise
- Has a deep understanding of the multi-stakeholder environment
Territory Management:
- Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan
- Collaborates closely with medical colleagues to support customer needs and implement regional/national programs
- Develops a business plan for own territory in line with brand strategy
- Effectively targets and tracks resources to maximise sales opportunities.
- Adheres to industry and AbbVie compliance requirements.
Qualifications
- Must have proven Pharmaceutical sales success
- Excellent customer relationship skills to build, develop and maintain internal and external partnerships
- Solutions focused, positive attitude is a must
- Strategic mindset, data analytics proficiency
- Experience within Immunology and/ or specialty secondary care would be advantageous, but not essential
- Possess excellent customer engagement skills to build, develop, and maintain internal and external partnerships. Capable of engaging both remotely and in-person.
- A solution-focused approach, resilience, and a positive attitude.
- Curiosity and self-awareness are essential.
- A passion for experimentation to identify new opportunities for growth and improvement.
- Commitment to achieve goals, even when faced with obstacles or setbacks, a strong work ethic.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html