About The Role
We are actively building diverse teams and welcome applications from everyone.
Role: Warehouse Operative (Despatch)
Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: £23,907 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
- Shipments: Meticulously verifying that all orders are correctly picked, packed, and labelled, and double-checking them against packing lists to confirm their accuracy. Quality control is crucial, with items inspected for any damage or defects before packing.
- Checks: To create and attach correct consignment number labels to packages, ensuring accuracy in shipping addresses and barcodes. This involves double-checking labels for clarity and correctness to prevent any delivery issues. Labels must be generated and attached promptly to keep the workflow smooth and efficient.
- Updates: Maintaining a good operational process for each of the team , Shipments match the delivery address on the work order as well as the label produced for each consignment. Regular checks on emails for a change of delivery or change of location per customer or engineer changes.
- Loading: Load items in a timely and organized manner while ensuring proper handling to prevent damage or injury. Maximizing space utilization within the vehicle is crucial, along with distributing weight evenly to maintain balance and stability during transit. Loading items accurately according to their destination and delivery route helps streamline the unloading process upon arrival. Keeping accurate records of loaded items facilitates inventory management and tracking.
- Packaging: Securely packaging items to prevent damage or breakage. Efficiency is key, as packaging materials should be used wisely to minimize waste and associated costs. Packaging also plays a significant role in representing the company's brand image, with attention to quality and presentation.
- Couriers: Create a courier based location where the products can be separated and loaded to pallets according on the courier being used. Designate a check on the pallets before being moved to make sure no consignments are contaminated on to the incorrect pallet.
Manifests: Create manifests ensuring that all items are correctly documented for transportation. Compliance with regulations and requirements Verification involves double-checking the manifest against the actual items to confirm accuracy. Accessibility ensures that the manifest is readily available when needed. Communication of important information about the items being transported is facilitated through the manifest. It also serves as a tool for tracking the movement of the product / work Orders.
Information: Ensuring that information provided is precise, reliable, and consistent. It involves double-checking data against reliable sources or standards to confirm correctness and paying attention to detail to avoid errors. Timeliness are also important, as information must be delivered promptly to maintain its relevance and usefulness. Quality control measures are essential to uphold accuracy standards, and establishing feedback mechanisms allows for continuous improvement.
Consignments: Ensure an end of day manifest is created for the Fedx / TNT courier , Make sure the pallets being moved are wrapped adequately and are in a good condition with the consignment label applied in a safe and secure way.
- Consignment updates play a crucial role in keeping stakeholders informed about the status and location of consignments. The primary objectives are to provide real-time and accurate information, ensuring transparency and communication throughout the consignment's journey. By offering clear updates, including any delays or issues encountered, companies can enhance customer satisfaction and address problems promptly. Comprehensive documentation of updates allows for efficient tracking and auditing, while streamlining the update process ensures timely and effective updates.
- To provide timely and accurate updates, ensuring transparency and communication throughout the work order process. By offering clear updates, including any changes or challenges encountered, organizations can address issues promptly and facilitate coordination between teams or departments involved.
- To ensure that labels are clear, accurate, and compliant with relevant regulations and standards. Labels should contain essential information and safety warnings, presented in a uniform and easy-to-read format. Using durable materials and efficient labelling processes helps minimize errors and ensure labels remain intact during handling and transportation.
- Communication Skills: Excellent communication skills, both verbal and written, are needed to effectively interact with stakeholders, present data insights, and address concerns in weekly meetings. Must be able to articulate findings, propose solutions, and collaborate with cross-functional teams.
- Attention to Detail: Demonstrated ability to meticulously conduct inventory audits and reconcile discrepancies with a keen eye for accuracy. Must possess a high level of attention to detail to ensure the integrity of vehicle inventory records and other related data.
About Us
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.