Company Description
Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:
- UK & Ireland's premier AWS, Microsoft & Oracle partner
- 3300+ strong, €350/£300m revenue business
- 10+ years as a Great Place to Work in Ireland & UK
- Best Workplace for Women in the UK & Ireland by GPTW
- Best Workplace for Wellbeing in the UK by GPTW
We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!
Job Description
- Onsite role Edinburgh
- Full time position
- Department: ASPIRE Managed Services
- Practice: Services Reliability Group
- Vetting Requirements: BPSS/SC Clearance/CTC Clearance level is mandatory.
This is a technical position that requires experienced infrastructure configuration and management, with strong communication and customer service focus, as well as excellent technical network and security knowledge.
The successful applicant will participate in the tooling choice, architectural design, configuration, deployment, and management of the customer IT Estate.
We are seeking an experienced and results-driven Level 3 VMWare Infrastructure/Cloud consultant.
This is a hands-on role requiring excellent communication and technical skills.
Duties & Responsibilities
- Support multiple clients across multiple technologies
- Mentoring of junior team members.
- Consult with customers and across a cross-team environment.
- Documentation and development of designs, processes and procedures.
- Work within a structured ITIL / ISO20000 IT Service Management environment.
- Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions
- Excellent presentation and reporting skills arising from customer facing and on-site experience
- Very strong verbal, presentation, and interpersonal skills are required
- Escalation point for major incidents/investigations
Qualifications
- Solid technical aptitude, the ability to work in a team, good people skills and a minimum of 3 to 5 years' experience working within a similar technical role.
- Proven experience deploying, supporting and troubleshooting VMWare ESXi & Hyper-V
- VMWare certified
- Disaster recovery and site replication solutions experience using VMware Site Recovery Manager
- Working knowledge in networking and security best practise (Cisco Certified preferred)
- Strong working knowledge of modern Microsoft technologies - Active Directory, Microsoft Entra, AVS
- Interpreting, understanding and solving complex technical problems/incidents
- Project or support delivery experience with client facing background
- Strong experience across multi-server, standalone and clustered solutions.
- Good broad technical knowledge across Microsoft Azure and AVS.
- Excellent troubleshooting skills required.
Desirable skills
- Exposure to ITSM Toolsets e.g. ServiceNow, JIRA
- Experience with backup technologies (e.g. Veeam, Rubrik, Data Protector, and/or CommVault)
- ITIL® Foundation Certificate in IT Service Management
Additional Information
Why Version 1?
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.
- Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
- Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
- Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.
- Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
- Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
- Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
- Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
- Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.
And many more exciting benefits… drop us a note to find out more.
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