We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful and the Train Presentation team make a crucial contribution to this. Eight times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.
At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.
We have an exciting opportunity to join #TeamEMR as a Train Presentation Operative at London St Pancras.
The London Train Presentation team, work with other members of the of the Fleet Delivery team to ready the fleet for service.
Some of the responsibilities are:
- Clean East Midlands Railway fleet carriages to a high standard
- Work to high standards within a tight deadline
- Work as part of a team to ensure carriages are ready for service on time each day
- Ensure excellent customer service is maintained through quality of work and customer facing opportunities
- Perform water tanking on the train
- Work to health and safety standards in all aspects of their work
- On occasion, work from alternative East Midlands Railway locations if required
- On occasion, travel on trains across our network to assist with cleaning duties
You will be a motivated individual with the desire to contribute to a customer service focused environment through your work. You will display knowledge of health and safety requirements including COSHH, and display a positive attitude towards cleaning standards. You will have experience of cleaning duties & will have ideally previously worked within a pressurised and demanding environment.
As well as a competitive salary, we’ll also offer you:
- Excellent Railway Pension scheme
- Free standard travel on East Midlands Railway and Train Operating Companies under Transport UK
- Friends and Family discounted Tickets on the EMR Network
- 75% discount on National Travel (inc partner and dependants)
- Various training opportunities
- …and many more!
Please note this post requires shift working ranging from 0600-2300, 7 days a week. You are also required to be able to get to London St Pancras station within 60 minutes' travelling time by other means of transportation other than train as some shifts would require you to report for work before the first train service or end work after the last train service.