At Penrith Tiles, we supply high-quality tiles to homeowners, tradespeople, and businesses across Cumbria. We pride ourselves on friendly service, expert advice, and a hands-on approach. Whether it’s helping retail customers in the showroom or assisting trade professionals, we deliver a personal, professional experience every time.
We’re looking for a confident, customer-focused Sales Assistant to join our small, dedicated team. This role is split between showroom sales and trade sales support, so you’ll need to enjoy variety and thrive in a busy, hands-on environment.
Key Responsibilities:
Retail Showroom Sales
- Greet and assist customers with product advice, inspiration, and guidance.
- Understand customer needs and help them select the right tiles and accessories.
- Provide clear, accurate quotes, process sales, and arrange orders.
- Use maths skills to calculate tile quantities and area measurements for customer projects.
- Maintain showroom displays and ensure a clean, welcoming environment.
- Use in-house computer systems for quotes, orders, and stock checks.
- Stay up to date with product ranges, trends, and technical information.
Trade Sales
- Build lasting relationships with local tradespeople, installers, and developers.
- Handle trade enquiries in-store, by phone, and on-site when required.
- Support trade customers with product advice, pricing, and deliveries.
- Identify and approach new trade customers in the local area.
What We’re Looking For:
- Excellent communication skills and a genuine interest in helping people.
- Experience in sales, retail, customer service, or trade counter work is desirable
- Confident working with both retail and trade customers.
- Proactive, organised, and able to work independently and as part of a team.
- Good basic maths skills — able to work out tile quantities and measurements accurately.
- Physically fit and happy to assist with lifting tile products.
- Computer literate — able to learn and use sales/order software confidently.
- A positive, can-do attitude and willingness to learn.
- Full UK driving licence (preferred) for occasional trade visits and deliveries.
We Offer:
- Competitive salary (depending on experience).
- Generous staff discount.
- 28 days holiday (including bank holidays).
- Training and development opportunities.
- A varied, hands-on role in a friendly, supportive team.
Interested?
Please apply with your CV and a short cover note explaining why you’d be a great fit for Penrith Tiles.
Job Type: Full-time
Pay: From £26,700.00 per year
Benefits:
- Company pension
- Free parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: Penrith 17.07.2025
