Company Description
WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in the different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service.
We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers.
To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience.
How? By being a destination employer, renowned for industry-leading career development, training, and mentorship - and translating that investment in people into a culture of pride, accountability and ultimately success.
The Braywood delivers a contemporary dining experience of the highest standard, with quality underpinning every touchpoint - from directional cuisine to exceptional service, to the understated luxury of our interiors.
Quality begins with a team that is passionate, motivated, and accountable – and that’s why we offer industry-leading training, development and mentorship, placing our people at the cutting edge of world-class hospitality, and equipping them with the skills to create a truly special experience for our guests.
Find out more about The Braywood by visiting our website: https://www.thebraywood.co.uk/
Job Description
Position Overview
We're looking for an experienced and dedicated Waiter /Waitress to join our team and play a key role in creating a wonderful dining experience for our guests.
Key Responsibilities:
- Exceptional Service: Provide attentive and personalised service to ensure a flawless dining experience to our guests.
- Menu Knowledge: Know our menu well, including ingredients and cooking techniques, to help guests with their choices.
- Presentation: Serve dishes with style, pour wine accurately, and create memorable dining moments.
- Teamwork: Work well with your colleagues to ensure a smooth service.
- Upselling: Recommend featured items, drinks, and wine pairings to enhance guests' experiences.
- Stay Cool: Handle high-pressure situations calmly, professionally and refer them to the line manager, if necessary.
Hours per week: 45
Qualifications
- Leaving Cert level education or above
- NVQ qualification or equivalent
- Ability to display a real passion for food, beverage and customer service
- Excellent communication and teamwork skills
- Exceptional attention to detail
- Hands on and proactive approach
- Able to work autonomously and as part of a team
- Excellent time management
Additional Information
WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
THE BENEFITS
- Complimentary meals during shifts
- Life Assurance
- Unrivalled opportunities for progression within the company.
- 28 days holiday, increasing with length of service.
- Recommend a friend scheme with great bonuses for individual referrals.
- Exclusive access to our Perkbox scheme which offers everyday discounts including money off gym. memberships, travel, online shopping, gadgets and much more.
- Reward programmes, long service awards, employee recognition and performance incentives.
- Enrolment into workplace pension scheme
- Employee assistance programme and access to wellbeing hub.
- Cycle to Work Scheme
If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!
