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Technical Case Officer (Adaptations)

North Devon Council
£26,403 - £31,022 a year
North Devon, England
Part time
14 hours ago
Salary

£26,403 - £31,022 per annum, pro rata

Contractual hours

18.5

Basis

Part time

Package

We offer a supportive environment in an organisation with flexible working hours and a Local Government Pension scheme. We believe in valuing diversity and are committed to equal opportunities as a Disability Confident Employer.

Job category/type

Housing

Date posted

27/08/2025

Job reference

REQ000358


18hours 30 minutes per week, permanent contract
(potential opportunity to become full time)


We are looking for a motivated and enthusiastic officer to join our Private Sector Housing Team as a Technical Case Officer working within our Disabled Facilities Grants Team.

Disabled Facilities Grants are awarded under Part 1 of the Housing Grants, Construction and Regeneration Act 1996, to eligible people to enable them to remain living independently in their homes. Adaptations could include ramps, stairlifts, level access shower, kitchen and some complex extensions.

Some of the key responsibilities are:

  • Assessing client grant eligibility, in accordance with policy which includes financial means testing
  • Provide clients with information on grant eligibility and conditions of any grants issued
  • Obtain quotations for specified work
  • Award grants in accordance with policy and will direct & co-ordinate with contractors
  • Ensure the registration and recovery of any local land charges in accordance with policy
  • Key worker to liaise between client, contractor, occupational therapist and landlords
  • Maintain client records on the services case management system
  • Production of relevant information for statistical reports and case reviews
  • Undertakes both interim and final inspections to ensure contractors compliance with specifications
  • Payment of invoices

The ideal candidate would:

  • Have experience of working with older people and people with disabilities.
  • Ability to communicate clearly and appropriately with service users, their families, Occupational Therapist, Landlords and contractors.
  • Ability to prioritise daily workload
  • Experience of completing financial assessments
  • Ability of assessing applications against strict set of rules
  • Knowledge of the fundamentals of building construction (plumbing, electrics)

If you wish to have an informal conversation regarding this opportunity, please contact:

Wendy Slate – Service Lead: Private Sector Housing on tel: 388264 or email: [email protected]


Interview Date: 2/3 October 2025


If you have not heard by the interview date, please assume that you have been unsuccessful on this occasion.
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