Are you organised, IT-confident, and enjoy helping systems run smoothly?
Do you have a good eye for detail and want to support software that makes a real difference?
Were looking for a System Testing Administrator to support the ongoing quality and performance of BPASs internal systems. This is an ideal role for someone with experience in admin, helpdesk support, or system testing, who enjoys following clear processes and solving practical problems.
- This is not a developer or engineering role no programming required. The focus is on testing, documenting, and supporting users of internal systems.
- Perfect for someone who enjoys detail-oriented work and has experience supporting or working with IT systems in an admin or operational setting.
About the Role
The System Testing Administrator plays an important part in maintaining the Booking and Client Administration Systems (BIS and CAS), which support clinical and operational services at BPAS. You'll work with our development and support teams to test system updates, assist users, and help ensure systems are working as they should.
Your work directly supports the quality of care we provide to clients by keeping internal systems accurate, safe, and easy to use
Main duties of the job
- Running structured system tests and documenting results
- Supporting the development team by identifying and retesting issues
- Helping staff understand how to use system features
- Responding to helpdesk tickets and assisting with day-to-day user issues
- Supporting the Administration and Testing Lead with wider IT admin and support tasks
- Following data protection and information governance policies at all times
About You
You don't need a degree just strong IT confidence, attention to detail, and a proactive attitude.
We're looking for someone who is:
- Reliable, methodical, and organised
- Comfortable working with internal IT systems and troubleshooting issues
- A clear communicator (written and verbal)
- Able to follow processes and document their work accurately
- Happy to work remotely and independently with support from a small team
Please note: Internally at BPAS, this role is referred to as a Test Engineer. For external recruitment purposes and market alignment, we are advertising it as System Testing Administrator to better reflect the level and focus of the position.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please don't hesitate to get in touch were happy to help.
Further Information:
Salary: £25,293 to £28,552- pro-rata for part-time hours, depending upon skills and experience.
Hours: 15 Hours per week
Tuesday 12:00 - 17:00
Wednesday 12:00 - 17:00
Thursday 12:00 - 17:00
Location: Home based - attendance at head office when business needs requires - Leamington Spa, CV34 6RQ
Interested so far? Don't delay, apply today!
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 5 years of employment references including information on reasons for leaving and any gaps in employment.
Person Specification
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
Experience
Essential
- Confident IT user (e.g., Microsoft Office, Windows, ticketing systems like Jira)
- Experience working in an administrative, support, or QA role
- Good written communication and documentation skills
- Understanding of data protection and information security (GDPR)
Desirable
- Previous experience testing software or working with clinical/admin systems
- Familiarity with structured testing or system release processes
- Experience supporting users in a helpdesk or service environment
*
Job Types: Part-time, Permanent
Pay: £13.51-£15.25 per hour
Expected hours: 15 per week
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Are you a confident IT user, including the use of ticketing systems? (e.g., Microsoft Office, Windows, ticketing systems like Jira). Please provide details.
- Do you have previous experience testing software or working with clinical/admin systems? Please provide details.
- Do you have experience supporting users in a helpdesk or service environment? Please provide details.
- This role is 15 hours per week and hybrid working. You will be working from home with days required in Head Office in Leamington Spa for meetings. Can you commit to this?
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Warwick CV34 6RQ
