Student Fees Administrator

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full-Time, Permanent

Applications are invited for the post of Student Fees Administrator - Credit Control in the Student Fees Office, Finance Department.

This is a varied and demanding role involving the direct provision of services and account management to our student customers. You would be working as part of the Student Fees team at Royal Holloway who are responsible for the collection of tuition and accommodation income from students, sponsors and other third-party payers as well as general student account management. The team achieves outstanding results and works in partnership with colleagues across the University to deliver a high level of service to our students.

Applicants should demonstrate experience of credit control processes and knowledge of the Higher Education sector would be beneficial but not essential. They will need to be able to work independently but also within a team. This will be combined with strong attention to detail, experience of working with financial systems and a positive, team-focused attitude.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
• Free parking

The post is largely based in Egham where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London, although there may be some home-based working also.

Please note: "DO NOT apply if you have applied within the last 12 months"

For an informal discussion about the post, please contact Mina Jobanputra, Head of Student Fees on [email protected]

For queries on the application process the Human Resources Department can be contacted by email at: [email protected]

Please quote the reference: 0725-166

Closing Date: Closing Date: 15 August 2025

Interview Date: 27 August 2025

The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.