Type complex medical documents. Provide advice and assistance to patients, dealing with them in a sensitive, diplomatic and confidential manner. Ensure any medical team requested clinic template changes are agreed with appropriate Divisional Manager/Operational Manager and actioned by appropriate department. Advise relevant departments of Consultant and team members annual and study leave arrangements to ensure that relevant adjustments are made to clinic templates and theatre schedules.
Patient Care Delivery To act as a focal point for both medical and non-medical visitors and telephone enquiries to the department. Use the patient administration system and patient management system and all appropriate aspects of Microsoft Office for updating and extracting patient information on a daily basis. Co-ordinate professional diaries for key staff. Co-ordinate multidisciplinary departmental meetings and relevant documentation, arranging sponsorship, travel arrangements etc.
Produce presentations as required. -- Please see Job Description & Person Specs for further info --
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