Small Works and Service Department Administrator
Location: York, North Yorkshire
Company: John Wright Electrical & Mechanical Services LTD
John Wright Electrical & Mechanical Services LTD is proud to be one of Yorkshire’s leading contractors in Electrical, Plumbing & Heating services. We serve a wide range of sectors—including commercial, industrial, and domestic—with a reputation for quality, reliability, and innovation. As we continue to grow, we’re looking for a proactive and detail-oriented Small Works and Service Department Administrator to join our expanding mechanical team.
Key Responsibilities
As part of our friendly and dynamic team, you’ll play a vital role in ensuring smooth operations across our service department. Your day-to-day tasks will include:
- Handling inbound and outbound customer calls with professionalism and care
- Managing the engineers’ labour planner to ensure efficient scheduling
- Coordinating engineer appointments with customers
- Keeping customers updated on job progress and timelines
- Sending out service reminders for boilers and plant equipment
- Producing and processing engineers’ job sheets
- Procuring basic materials and placing orders with suppliers
- Processing customer invoices accurately and promptly
What We’re Looking For
We value attitude as much as experience. The ideal candidate will bring:
- A proactive, committed, and hardworking approach
- A positive attitude and enthusiasm for team collaboration
- Strong communication skills, both written and verbal
- Flexibility and initiative to adapt and solve problems
- High attention to detail and organisational skills
Previous experience in a similar administrative role is desirable, but not essential—training will be provided for the right candidate with the drive to succeed.
What We Offer
We believe in rewarding our team with a supportive environment and competitive benefits:
Employment Type
Full-time
Salary
Competitive, based on experience
Holidays
23 days + statutory holidays
Health Insurance
Provided after probationary period
Free Parking
On-site parking available
If you’re ready to be part of a growing company that values its people and delivers excellence across Yorkshire, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: £26,000.00-£30,000.00 per year
Benefits:
- On-site parking
Work Location: In person
Expected start date: 01/09/2025
