Overview
We are seeking a dedicated and experienced Shop Supervisor to lead our team in delivering exceptional service and maintaining operational excellence. The ideal candidate will possess strong leadership skills, a keen sense of time management, and a background in retail or sales management. This role requires effective communication abilities, with an emphasis on fostering a positive work environment and ensuring that all team members are motivated to achieve their best.
Duties
- Supervise daily shop operations, ensuring that all tasks are completed efficiently and effectively.
- Lead and motivate team members to achieve sales targets and provide outstanding customer service.
- Manage inventory levels, including ordering stock and conducting regular audits.
- Implement training programmes for new staff, focusing on product knowledge and customer engagement techniques.
- Maintain high standards of shop presentation and cleanliness.
- Handle administrative tasks such as scheduling shifts, managing payroll records, and maintaining employee files.
- Communicate effectively with both staff and customers to resolve any issues or concerns promptly.
- Utilise multilingual skills to assist a diverse customer base when necessary.
Requirements
- Proven experience in supervising teams within a retail or sales environment.
- Strong time management skills with the ability to prioritise tasks effectively.
- Excellent communication skills, both verbal and written; multilingual abilities are advantageous.
- Demonstrated leadership qualities with the ability to inspire and develop team members.
- Familiarity with administrative duties, including phone etiquette and record keeping.
- A proactive approach to problem-solving with the ability to sell products effectively.
- A commitment to maintaining a positive work atmosphere while achieving business objectives.
If you possess the skills outlined above and are ready to take on the challenge of leading our shop team, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: £24,420.00-£40,000.00 per month
Additional pay:
- Tips
Schedule:
- Monday to Friday
Work Location: Hybrid remote in London SE15 5BY
Reference ID: 120292
Expected start date: 31/07/2025
