Job Summary
We are seeking a detail-oriented and proactive Service Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our service department by managing administrative tasks, maintaining accurate records, and providing exceptional customer support. This position requires strong organisational skills and proficiency in various software applications.
Monday to Friday 0800-1700, this role is office based and doesn't involve any working from home.
Duties
- Manage incoming calls and emails with professionalism, demonstrating excellent phone etiquette.
- Perform data entry tasks to maintain accurate records of service requests and customer information.
- Quoting customers following a service
- Provide clerical support by organising documents, filing, and maintaining office supplies.
- Assist with scheduling appointments and coordinating service activities for the team.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Maintain an organised office environment to enhance productivity.
Requirements
- Proven experience in an administrative role, preferably within a service or customer-focused environment.
- Strong organisational skills with the ability to manage multiple tasks efficiently.
- Excellent phone etiquette and interpersonal skills for effective communication with clients and colleagues.
- Competence in data entry and clerical tasks with a keen eye for detail.
- Ability to work both independently and as part of a team in a fast-paced environment.
- Familiarity with office procedures and equipment is advantageous.
If you are an enthusiastic individual looking to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for the Service Administrator position.
Job Type: Full-time
Benefits:
- Free parking
- On-site parking
Experience:
- Administrative: 1 year (required)
Work Location: In person
