Overview
We are seeking a highly organised and detail-oriented Service Administrator to join our team for 6 - 12 months. In this role, you will be responsible for providing administrative support to ensure the smooth operation of our services. The ideal candidate will possess strong clerical skills, excellent phone etiquette, and proficiency in various office software, including QuickBooks and Google Suite. Your ability to manage data entry tasks efficiently will be crucial to maintaining accurate records and supporting our service delivery.
Responsibilities
- Provide administrative support to the service team, ensuring all tasks are completed efficiently and accurately.
- Manage incoming calls with professionalism, addressing customer inquiries and directing them to the appropriate personnel.
- Maintain organised records of service requests, customer interactions, and follow-up actions using computerised systems.
- Perform data entry tasks with attention to detail, ensuring all information is accurately captured in our databases.
- Assist in the preparation of reports and documentation as required by management.
- Coordinate schedules and appointments for service personnel, ensuring optimal use of resources.
- Support the team in maintaining office supplies and equipment, ensuring a well-functioning work environment.
Requirements
- Proven experience in an administrative or clerical role is preferred.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent phone etiquette and communication skills, both written and verbal.
- Proficiency in QuickBooks and Google Suite is highly desirable.
- Familiarity with data entry processes and attention to detail are essential.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A proactive approach to problem-solving and a willingness to learn new skills.
If you are a motivated individual looking to contribute your skills in a dynamic environment, we encourage you to apply for this exciting opportunity as a Service Administrator.
Job Types: Full-time, Temporary
Contract length: 12 months
Pay: £25,000.00-£27,000.00 per year
Benefits:
- Additional leave
- Employee discount
- On-site parking
- Paid volunteer time
Work Location: In person
Reference ID: 19922
