Job Title: Senior Support Worker (Team Leader)
Job Location: Birmingham - Dawlish Road, Selly Oak
Salary: £27,465 pa (additional payments for on-call duty)
Contract type: Permanent
Working hours: 37 hours per week
About the role
We are looking for an experienced, enthusiastic and committed Senior Support Worker (Team Leader) to manage an accommodation-based housing related support service to homeless ex-offenders.
The primary purpose of the role is to reduce re-offending by delivering interventions within a residential and community-based setting. You will have supervisory/first line management responsibility for 2 staff managing and developing Support Workers and liaising closely with local statutory agencies. Your staff will deliver person centred support packages to customers supporting their resettlement into the community; leading to fulfilled lives and improved life choices; reducing re-offending to sustain safer communities.
You will have housing management responsibilities to include, managing income through rents, health and safety, reviewing fire risk and maintaining accurate record keeping.
Reporting to the Scheme Manager you will support the completion of quarterly returns, review performance and attend external meetings. The role includes being part of an on-call rota to respond to out of hours emergency calls. You will be required to have a driving licence and access to your own vehicle.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
With 2 years` experience of working with vulnerable customers groups with at least one of the following complex needs (offending, mental health, homeless, substance misuse) and managing support needs and risks presented.
Have the ability to work effectively with a range of stakeholders including customers, staff, Boards and external partners and commissioners.
Experience of budgetary management and analysing financial performance.
Have excellent skills in team building, communications, management and development to achieve team member, service, customer and corporate objectives
Proficient business use of Microsoft Office software, including the creation of detailed reports, spreadsheets and presentations.
The ability to make a difference, deliver results. Be flexible and adaptable approach to achieving goals.
Ability to build strong relationships, internally and externally and a good team player. A commitment to continuous improvement and values Health & Safety and shows commitment to ensuring safe working environments
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:
- Trust based flexible working and supportive and friendly teams
- 20 days annual holiday entitlement, increasing to 22 days
- Opportunity to buy or sell annual leave
- A defined contribution pension scheme GSA matches up to 6% contributions
- We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
- Access to Blue Light discount card membership
- Confidential Employee Assistance Programme (EAP).
- Cycle to work Scheme
- Eligible for occupational sick pay
How to apply
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.
Email your Cv to [email protected] or click apply now.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
