About Us

At Turning Tides, we are dedicated to transforming lives and communities by providing vital support services to those experiencing homelessness and vulnerability. With a rich tradition of community fundraising, volunteering, and donations, we have established ourselves as a cornerstone in supporting individuals experiencing homelessness. Now, we’re seeking a passionate individual to join us in our journey towards sustainable growth and greater impact.

About the Role

As a Senior Project Worker, you will be responsible for providing 1:1 support to clients with complex needs, including substance misuse and mental health issues, using brief and motivation-based interventions. You will manage and monitor risks related to substance and alcohol use, oversee a designated caseload, and ensure accurate record-keeping. Your role includes developing and reviewing support plans, fostering effective collaboration with internal and external services, and involving clients in their service design. Additionally, you will mentor and supervise staff and volunteers, enhance team performance, manage housing responsibilities, and ensure compliance with policies and regulatory requirements. Ongoing personal development and contribution to the ethos of Turning Tides are also key aspects of the role.

About You

Experienced Professional: Extensive experience in providing support to individuals with complex needs, including substance misuse, mental health issues, and traumatic life events.

Skilled in Risk Management: Proficient in assessing and managing risks associated with substance and alcohol use, with a strong focus on harm minimisation strategies.

Effective Case Manager: Adept at managing a diverse caseload, maintaining accurate records, and facilitating positive client outcomes and transitions.

Collaborative Leader: Strong ability to foster effective collaboration with internal and external services, and to involve clients in the design and delivery of their support.

Mentor and Supervisor: Proven track record in mentoring and supporting staff, volunteers, and students, enhancing team performance and professional development.

Organisational Compliance: Knowledgeable about organisational policies and regulatory requirements, with experience in housing management and policy development.

Strong Communicator: Excellent communication and listening skills, with the ability to motivate and inspire a team while maintaining a person-centred approach.

Commitment to Development: Dedicated to ongoing personal and professional development, and to upholding the ethos and values of Turning Tides.

Staff Benefits at Turning Tides

Supporting Your Wellbeing and Growth

• Flexible Working Considered: We recognise the importance of work-life balance and are committed to considering flexible working arrangements that suit your needs.
• Health Cash Plan: Gain access to a comprehensive health cash plan for contracted employees, ensuring you have the support you need for your healthcare expenses.
• Community Impact: Play a pivotal role in a community-led organisation with a profound mission, contributing to positive change and making a meaningful impact.
• Stakeholder Pension Scheme: Participate in our stakeholder pension scheme, securing your financial future with a valuable retirement savings plan.
• Healthcare and Life Assurance: Enjoy the security of a healthcare cash plan and life assurance, providing you and your loved ones with peace of mind.
• 24/7 Wellbeing Support: Access round-the-clock support for your wellbeing, offering valuable advice and money-saving resources to enhance your overall health and happiness.
• Local Discounts: Benefit from local discounts, including exclusive offers on gym memberships, promoting your physical and mental well-being.
• Generous Annual Leave: Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us, providing you with the time to recharge and pursue personal interests.

Ready to Make a Difference?

If you’re ready to embark on a rewarding journey of impact and growth, we want to hear from you! Click on ‘’ to the right side of the advert, answer the shortlisting questions and submit your CV today. Don’t wait – together, let’s turn the tide and create brighter futures for all.