Senior Lettings Negotiator
What’s it all about?
The company: Hat and Home is a contemporary estate agency which gives a nod to tradition and a wink to nostalgia.
Our mission is to make moving home a fantastic experience. We want our customers to have such a fantastic experience when dealing with us that they feel compelled to recommend us. Not content with ‘just’ being recommended we want people to go out of their way to tell friends, colleagues and even strangers about us, purely because we have impressed them so much. To achieve this we need to deliver a fantastic experience.
Hat and Home was born from the phrase ‘wherever I lay my hat, that’s my home’ and the idea that home is different for everyone regardless of which ‘hat’ you wear. Home is a place of safety and comfort and that makes it personal. As such we take a personal approach to every sale or let by tailoring our service and marketing for every customer. We want everyone who deals with Hat and Home to know we care about their move, and their future. Our branding, brand values, operating procedures and marketing all reflect this.
To find out about the business check us out at: www.hatandhome.co.uk www.instagram.com/hatandhomeuk
Role: Property Associate (Lettings Negotiator)
Location: Bracknell or Wokingham (Either office is fine with us!)
Required hours: Monday –Friday (8.30-6.00pm). Every other Saturday (9.30-3.30pm)
Direct report: Lettings Director
Role description: To facilitate the marketing, viewing and negotiation of lettings listings.
To facilitate the progression of tenancies.
To ensure company standards are being met and our clients are receiving epic service. (Embrace Excellence)
To assist and support company events.
To be a brand ambassador. (That’s what Sprinkle Stardust means )
Duties: To generate valuations.
To conduct lettings valuations.
To register tenants.
To conduct viewings.
To negotiate offers.
To progress transactions through to move-in.
To ensure regulatory compliance is adhered to.
To refer to carefully selected third parties.
To smash it out of the park.
Development: Training for all aspects of the role will be provided.
Personal and professional development is encouraged and supported. (We have a growing library of books to help yourself from)
Goal: To be better than you were six months ago but not as good as you will be in six months’ time.
Remuneration: Hat and Home is committed to creating an exciting working environment that rewards hard work and success. It’s essential that you are rewarded for hitting key milestones whilst also benefitting from the entire business achieving its goals.
As such, the remuneration and benefits package may consist of one or more of these elements:
Fixed income
Commission on branch revenue
Individual target payments
Revenue from ancillary services
Benefits
Benefits: 20 days holiday plus bank holidays (28 days per annum).
A gifted holiday day on your birthday! Happy Birthday!
Friday beers in the office.
Cool casual dress code.
Well-stocked biscuit tin.
You: A deep passion for great customer service.
Sparkles under pressure.
Willing to learn, not afraid to fail.
Cares.
Us: Dedicated to our mission.
Demand excellence.
Love competition.
Enjoy work (and life).
Promote balance.
Hat and Home Limited. Registered in England and Wales. Company no. 12909441.
Registered office: Suite 9, Market House, 21 Market Place, Wokingham, Berkshire RG40 1AP
Job Type: Full-time
Pay: £25,000.00-£35,000.00 per year
Additional pay:
- Commission pay
Benefits:
- Company events
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bracknell RG42: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Lettings : 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person