Job Advert
Senior Property Claims Handler / Loss Assessor – Glasgow (Office-Based)
Location: Glasgow Office
Salary: Up to £45,000 (DOE) + Commission
Benefits: Commission Scheme | Training & Development | Company Progression Opportunities
Type: Full-Time | Permanent | Office-Based
Bring your claims expertise to a company that puts policyholders first.
We’re seeking an experienced Property Claims Handler / Loss Assessor to join our growing Glasgow office team. This is a key role for a technically strong, customer-focused professional with a proven track record in handling domestic and commercial property insurance claims.
If you thrive in a busy, collaborative environment and want to be part of a forward-thinking, supportive company where your experience is valued and rewarded — this could be your next move.
<hr data-start="1005" data-end="1008">What You'll Be Doing
Handling property claims from first notification to settlement within a fast-paced, office-based setting whilst being able to get out on the road and meet our clients face to face
Managing your own caseload of domestic and commercial losses (e.g., fire, flood, escape of water, storm damage)
Acting as the policyholder’s representative throughout the claims process, offering guidance and reassurance
Reviewing reports, managing documentation, and negotiating settlements with insurers and loss adjusters
Ensuring claims are processed efficiently, accurately, and in line with regulatory standards
Contributing to the success of the Glasgow office by supporting a high-performance, service-led culture and supporting the team with your expert knowledge
What We're Looking For
Minimum of 10 years’ experience handling property claims would be preferred
Strong working knowledge of building damage, insurance policy wording, and claims negotiation
CILA membership (qualified or working toward) preferred
Excellent communication skills and the ability to manage client expectations during difficult circumstances
Self-motivated, reliable, and committed to delivering outstanding service
A full UK driving licence (for occasional regional travel or training at other sites)
What You’ll Get
Salary up to £45,000, depending on experience
Uncapped commission structure based on personal and team performance
Opportunities for funded training and qualifications (BDMA/CILA)
Ongoing support, structured career progression, and personal development
A team culture that values initiative, professionalism, and people who go the extra mile
Apply Now
If you’re ready to take the next step in your loss assessing career with a growing, people-first company — we’d love to hear from you. Join us in making a real difference for policyholders when they need it most.
