Senior Account Manager (Medical Education)

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

Ogilvy Health UK is made up of healthcare communication specialists across the disciplines of medical education and communications; brain sciences; brand promotion; digital and social; strategic planning; public relations; and creative/design. We believe we are like no other: we blaze new trails; we encourage a culture of creativity and innovation; we challenge, and we change; and we recognise and reward our team. 

Ogilvy Health UK is made up of healthcare communication specialists across the disciplines of medical education and communications; brain sciences; brand promotion; digital and social; strategic planning; public relations and creative/design. We believe we are like no other: we blaze new trails; we encourage a culture of creativity and innovation; we challenge, and we change; and we recognise and reward our team.

In medical education, our approach is founded on expertise that combines biomedical science, learning theory and behaviour change to create impactful medical and professional education. We’re ‘Scientifically Grounded, Creatively Driven’.

About the Role

Are you a driven and experienced Senior Account Manager ready to take your career to the next level? Imagine leading a dynamic and rapidly expanding account within the critical and evolving field of Cardio Renal Metabolic (CRM) healthcare. This is your chance to make a significant impact on one of our most valuable partnerships, working to improve patient outcomes in these vital therapeutic areas.

As a Senior Account Manager, you'll be the driving force behind the success of this key account, acting as a strategic leader both internally and for our client. You'll collaborate closely with our Business Director, Scientific Director, and a talented cross-functional team to develop and execute innovative strategies that truly meet our client's evolving needs and exceed their expectations in the CRM space.

What You’ll Do 

• assisting in the overall financial management of the account;
• lead and deliver multiple medium and large sized projects; symposia, booths, congress, scientific comms, social & patient engagement work 
• maintain an understanding/overview of all projects across the account;
• review materials to ensure alignment with client brief/objectives and account/product strategy and be able to confidently discuss these knowledgeably with clients;
• regularly review the overall account programme and client objectives with the Account Director and proactively advise client on new issues/external environment that may have an impact; provide expertise, leadership and experience to the internal team;
• actively manage and develop team members; line management; grow business (organic and new business proposals)

What You’ll Need  

We are looking for candidates who understand and implement a proactive, client-focused approach at all times and who set the standard as a positive role model for more junior members of the team to follow. You will need to be able to apply consistently high standards, tailor your style according to the audience, present confidently and be able to develop and build relationships with clients and offer strategic counsel and guidance.

• It's essential that you have previous experience as an Account Manager / Senior Account Manager within a Medcomms or MedEd agency 
• A track record of success in project management and delivery across a variety of medical education projects, as well as financial management
• Excellent time management skills; dependable, conscientious, keen and reliable; able to juggle and prioritise, meet challenging deadlines and find solutions
• Good understanding of pharma regulations
• Desire to grow and develop our business as well as personally within the role; challenge the status quo and be part of developing new creative approaches and solutions to both our client’s problems and our internal priorities

Benefits

• Private Medical Cover OR Monthly Leisure Allowance (£45!) OR Dental Cover
• 25 days annual leave, plus a day off for your birthday and a paid volunteering day
• Access to our excellent Employee Assistance Programme (EAP) provided by Lifeworks 
• Access to a range of fantastic resources in our L&D Academy
• A dedicated Culture Committee who keep us entertained throughout the year with a range of inclusive sociable events - we like to have fun!
• 1:1 coaching to support your personal and professional development 
• A generous pension scheme, with contributions matched up to a total of 17.5% (i.e. you pay in 7%, Ogilvy Health pays in 10.5%)
• Take advantage of season ticket loans, cycle-to-work scheme, property rental assistance, and generous employee discounts. 

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.