Job Brief:
KSS NW LTD is seeking professional and vigilant Security guard // Retail Security Officers to join our team, working with a number of high-profile retailers on Regent Street, London. As a Retail Security Officer, your primary responsibility will be ensuring the safety and security of the store, staff, and customers, while safeguarding high-value merchandise. The ideal candidate will have strong knowledge of loss prevention techniques, including the S.C.O.N.E approach (Selects, Conceals, Observed, No attempt to pay, Exits store) for managing shoplifting incidents.
Key Responsibilities:
- Monitor & Protect high-value stock through vigilant surveillance and loss prevention procedures.
- Conduct thorough security patrols and report incidents accurately.
- Provide a visible security presence to deter criminal activities, such as shoplifting and fraud
- Monitor CCTV and alarm systems, responding swiftly to any suspicious or unusual activity
- Utilise the S.C.O.N.E method (Selects, Conceals, Observed, No attempt to pay, Exits store) to identify and manage suspected shoplifting incidents
- Assist in the apprehension of offenders in compliance with legal regulations and store policies
- Work closely with store management to identify potential security risks and develop proactive measures
- Deliver excellent customer service, acting as a point of contact for customers and assisting them professionally
- Respond swiftly and appropriately to emergencies or incidents in the store, including fire evacuations, medical situations, or customer disturbances
- Liaise with local authorities, such as the police, when necessary
- Complete detailed incident reports and maintain accurate logs of any security-related activity
- Support the store in loss prevention efforts by minimising stock loss through proactive monitoring and reporting
Qualifications:
- Strong understanding of loss prevention skills and techniques
- Experienced in retail security
- Good knowledge of the S.C.O.N.E approach
- Strong observational and deterrence skills.
Why Join Us?
At KSS NW LTD, you’ll have the opportunity to work with prestigious retailers in one of London's most iconic shopping districts, Regent Street. We offer competitive pay, a supportive team environment, and opportunities for career advancement within the security sector. Join us in delivering exceptional security services while protecting high-value assets.
Job Type: Full-time
Pay: £13.00 per hour
Benefits:
- Employee discount
- Store discount
Schedule:
- 12 hour shift
Experience:
- Surveillance: 1 year (required)
- Customer service: 1 year (required)
- Loss prevention: 2 years (required)
Licence/Certification:
- SIA (required)
Work Location: In person
Reference ID: KSSSO-REGENTLDN
