Essential
- Meets all the skills at The Royal College of Surgeons of Edinburgh (RCSEd) Faculty of Pre-Hospital Care (FPHC) Pre-Hospital Emergency Medicine (PHEM) Skill Descriptor D (Nationally certificated non health care professional pre-hospital provider caring for patients as a secondary role eg Police Officers in Specialist Roles, Fire Service IEC, equivalent UKSAR trained personnel, Enhanced Community First Responder)
- Suitable qualifications, which must be verifiable by the awarding body, include:
- QA Level 3 Award in First Response Emergency Care (RQF)
- FAQ Level 3 Award in Immediate Emergency Care: Fire and Rescue
- FAQ Level 3 Award for First Responders on Scene: Ambulance Service Co-Responder
- Physically fit and able to handle the demands of the role
- A minimum of 1 years’ experience of working in a similar environment or relevant experience
- Excellent communication skills, both written & verbal
- Excellent interpersonal skills
- Excellent organisational skills
- Ability to manage multiple tasks
- Ability to manage time effectively & deal with conflicting priorities
- Ability to be pro-active & use own initiative
- Excellent listening skills
- Ability to remain calm & focused under pressure
- Ability to be confident
- Willingness to support peers at all levels of event healthcare
Desirable
- Full UK manual driving license held for at least 1 year
- Customer service qualification
- A minimum of 5 GCSEs at grade 4 or above, including English, Maths, and a science subject
Role
The role of a secondary responder is to act effectively, safely & promptly to preserve life, prevent deterioration & promote recovery.
Are you passionate about making a difference and saving lives? We are looking for dedicated & compassionate individuals to join our team as secondary responders In this vital role, you will support other event healthcare staff in responding to calls for assistance, providing immediate care, and ensuring that safe & effective care is provided patients. You will be responsible for delivering high-quality patient care & operating medical equipment.
The role involves working across all our contracts so if you enjoy variety this one is for you! ProMed’s current contracts covers mass gathering events, night-time economy, festivals, sports fixtures, film & TV productions and corporate functions. This position is ideal for individuals who thrive in fast-paced environments and are passionate about helping others during times of need.
Duties include but are not limited to:
- Being committed to delivering high-quality care with empathy & professionalism
- Handling unique challenges of working in the event healthcare sector
- Proactively patrolling within the event footprint, being visible to attendees & colleagues, and being observant persons requiring assistance
- Dealing with emergencies, incidents & situations involving patients/casualties
- Ensuring a continuous duty of care to patients, within the scope of practice & competency of this role, ensuring an appropriate level of monitoring & treatment is maintained and continued until the patient is either discharged or transferred to the care of another healthcare staff member
- Communicating effectively with patients, their relatives, and other healthcare staff, in-person and via technology systems
- Working in collaboration with event organisers & other safety stakeholders to ensure a safe environment for all attendees
- Assess the risk to yourself & others, requesting more support if needed
- Carrying out & recording equipment checks, and reporting defects
- Maintaining accurate, up-to-date patient care records & reports
- Recording all incidents (including near misses), compliments & complaints
- Cleaning of treatment areas, including first aid posts & vehicles
- Preparation of first aid kits & first aid posts
- Evaluating different approaches to solving problems
- Participation in ongoing training & development opportunities to maintain & enhance skills relevant to event healthcare
- Adhering to all ProMed policies & procedures
- Any other duties commensurate with the role
What We Offer:
- Competitive rates of pay (real Living Wage accredited)
- Pay enhancements on certain contracts
- Training opportunities
- Career development opportunities
- Living Pension (accredited)
- Holiday pay
- Expenses (ie fuel & accommodation, subject to terms & conditions of individual contracts)
About us:
Professional Medical Ambulance Services Limited is a event & production healthcare company incorporated in 2017.
ProMed covers a range of different events & film/TV productions across the UK. We operate a 24/7 independent healthcare service for private clients including companies, charities, local authorities, sports clubs & individuals. We are registered as disability-confident committed, a Mindful Employer, accredited to the Good Business Charter, signatory of the Prompt Payment Code and accredited for the real Living Wage and Living Pension. ProMed are proud to provide high-quality care to the wider community.
ProMed is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff. We live by our values of clear, empowering, reliable & quality.
How to apply:
To apply, please submit your CV and a cover letter detailing your suitability for the role via Indeed.
For more information about the role or to discuss the position further, please email [email protected] or call 03333 445442.
Join us and be a part of a dedicated team committed to providing lifesaving care to our community.
Job Types: Part-time, Permanent, Freelance
Pay: £16.70-£18.35 per hour
Benefits:
- Transport links
Schedule:
- Day shift
- Every weekend
- Flexitime
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- event healthcare: 1 year (preferred)
Language:
- English (required)
Licence/Certification:
- Level 3 Award in Immediate Emergency Care: Fire and Rescue (preferred)
- Level 3 Award for FRoS: Ambulance Service Co-Responder (preferred)
- Level 3 Award in First Response Emergency Care (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
