Deliver a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.
Core Accountabilities
- Support the achievement of key store KPIs by delivering sales at target levels set by store Management team
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers' experience and keeping up to date with product knowledge
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards
- Put stock away in the correct places, keeping good order and stockroom aisles clear
- Follow Health and Safety procedures at all times as delivered in training
- Represent the Clarks brand at all times
- Follow cash and stock security procedures to Company standards
- Comply with company and legal requirements
- Regularly review own performance and maintains a personal development plan
- Achieve required performance standards on KPIs such as sales and multi-sales
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs
- Maintain visual merchandising standards and replenish as required
- All Health and Safety training is followed to maintain own and others safety in work
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in-season product
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies
- Work with integrity in an honest and trustworthy manner putting personal safety and that of others first
- All relevant compliance and Company Policies and legal requirements are met
- Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews and take action accordingly
Sales
Multi-sales
Other Measures
Compliance
Key Relationships
Store Team
Store Management team
Area Sales Manager
Essential Knowledge
Stockroom order
Selling models
Customer Service
Stockroom
Technical Skills
IT - use of Epos systems and tablets
Product knowledge
Successful Experience
Well-developed communication skills - able to engage a variety of audiences and communicate effectively with both consumers and colleagues
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