Sales Consultant (WES) (37 hours per week, Permanent)
Location: Contractual base in Pearl House, Peterborough or Salvus House, Durham with hybrid working opportunities and occasional travel to either office location
Salary: £25,733 - £32,165 plus a discretionary bonus potential of up to 8% of annual salary
Job Level: D
Reporting to: Business Development Manager (WES)
We want our people to have a great work-life balance and support flexible working in terms of a hybrid model and varying start and finish times in some teams where possible. Please discuss this further with the hiring manager during your interview.
ABOUT US
Wave is a leading national business water retailer helping over 300,000 customers across the UK to benefit from the non-household water market. We’re dedicated to helping businesses lower water use, be more water efficient and reduce costs – all which helped us earn all which helped us proudly earn the Water Retailer of the Year award in 2021, reclaim the title in 2023. Most recently, we celebrate the win again in 2025, where the judges highlighted our commitment to social value and sustainability as well as our market-leading customer service. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do, making a positive difference to the environment and society.
The culture at Wave is like nowhere else. We’re committed to a happy, healthy place to work, and have a working environment which supports continuous learning and development, one where people can really flourish. Our people are at the centre of everything we do. Joining us means you’d be part of a team of over 300 people working flexibly across two UK based offices. You’ll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back.
WHAT’S IN IT FOR YOU?
Wealth
- Excellent pension scheme - we will double match your contribution, up to a maximum of 5% employee contribution and 10% from Wave
- Bonus potential
- Perkbox membership with a vast range of perks - high street savings (fashion retailers, supermarkets and restaurants), discounted cinema tickets, travel and holiday discounts and online fitness classes
- Income protection scheme
- Personal accident insurance
- 4x salary life assurance
- Free onsite parking
Time off
- 24 days holiday rising to 26 (plus bank holidays)
- A day off for your birthday
- Half a day on Christmas Eve and New Year’s Eve
- The option to buy holidays
- 1 day paid volunteering
Wellbeing
- Hybrid/Flexible working
- Healthcare cashback and treatment scheme
- Cycle to work scheme
- Annual conference and Christmas party
- 24/7 Employee Assistance Programme
- Free flu shots
Family Friendly
- Enhanced maternity and paternity pay
- Enhanced shared parental and adoption leave
- We care about you as an employee and have a range of resources available to both you and your family
THE ROLE IN A NUTSHELL
Wave’s Water Efficiency Services (WES) team is tasked with delivering a range of value adding and ancillary services to help Wave’s business customers reduce their water consumption and play their part to address water scarcity and adapt to climate change.
Sales Consultant role will play an important tactical role in helping the Water Efficiency Services team deliver on its financial and water saving goals, through the active offer of our Active Water Management® services to Wave’s customers.
This will include making direct sales calls to customers (both cold and from warm leads), handling inbound enquiries and preparing, issuing and chasing proposals for our services. In addition you’ll be playing the lead role in direct customer recruitment for participation in Wave water efficiency projects.
If you’re an independent, self-starter with a passion for the environment and have the ability and desire to work on your own initiative, then we’d love to hear from you.
WHAT WILL YOUR TYPICAL DAY LOOK LIKE?
- Proactively promote and sell Wave’s range of Active Water Management® services, making direct contact with customers via range of communication methods including making proactive outbound calls, receiving inbounds call and email communication
- Maintaining our Customer Relationship Management (CRM) system and updating customer information to enrich our prospect data as well as ensuring all data is handled/stored in line with requirements of the Data Protection Act (DPA) and General Data Protection Regulations (GDPR)
- Supporting customer recruitment for Wave lead water efficiency initiatives by making direct contact with eligible customers to recruit them on to Wave lead water efficiency projects and initiatives
- Liaising with contractors and end customers to book water savings visits at mutually convenient date/time and ensuring customers are fully aware of the scope of works and are provided with all relevant information (Risk Assessments and Method Statements) prior to visits to ensure their success.
- Writing and issuing proposals for range of Active Water Management services and actively chasing these to secure sales.
WHAT DO WE NEED FROM YOU?
- A strong understanding of the end-to-end sales process and key sales techniques
- Excellent telephone manner
- Fully IT literate and competent in the use of MS Office products, specifically Outlook, Word, Excel and PowerPoint
- Excellent written and verbal communication skills, comfort and experience in talking to a wide range of audiences over telephone and email communication
- Ability to build rapport with stakeholders via remote communication (phone/email)
- Self starter with ability to work independently
Please refer to the essential criteria in the job description as this is what you will be shortlisted against.
Wave is committed to making a positive difference to the environment and society in which it operates. If you are excited to join a dynamic growing business which cares about its people, we would love to hear from you.
BE YOURSELF – OUR DIFFERENCES MAKE US STRONGER
Wave is proud to be an inclusive employer and actively encourage applications from all backgrounds. We will take into consideration any adjustments or individual requirements at any stage of your recruitment journey. If you require any additional support related to menopause, neurodiversity, or any other reason, please do let us know by contacting [email protected].
Please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter.
Closing date: 4pm on 10 September 2025
Interviews are planned from 15 September 2025
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