Job Description – Sales Assistant
Wakefield Self Storage are looking for a reliable, focused and driven individual, who is very customer focused, to work alongside the team, to provide exceptional storage facilities to the public.
The position is ideal for someone with experience in Retail, Customer service or Office Experience.
The first contact for our customers will be YOU, so were looking for someone with passion and enthusiasm to be warm and welcoming over the phone, supporting our customers through the buying process.
Using your varied people skills, you’ll work out what the customers’ situation is and provide information in regards to the relevant storage solutions for them and any additional support they need. Whether it be; putting your sales skills to use by promoting the products or using your initiative to ensure services and standards are well maintained.
Some previous sales experienced required.
Full training in provided so don't worry about not having all the necessary skills!
Responsibilities:
· To provide outstanding customer service skills by assisting both current and new customers (both in person, via email or telephone) in the rental of storage units.
· To assist customers in understanding their storage needs in terms of unit sizes and providing adequate quotes for various size units in a timely manner.
· To be able to follow up on previous quotes and document on a computer system.
· To convey the benefits of our storage facilities to the customers.
· To ensure that the appearance of the facility is maintained to a high level of standard; this involves the cleaning of units; sweeping and mopping of the corridors, and the removal of all debris from the car park and surrounding areas. Thus ensuring the environment is safe and welcoming.
· To conduct a daily inspection of the Storage Units, confirming that they are clean, secure and available for rent, and report this information to the Manager.
· To work closely with the Manger to receive training and coaching to be able to complete all tasks promptly and effectively.
Flexible Schedule covering the below hours:
Monday to Friday 7.45am - 6pm
Saturday 8.15am - 4pm
Sunday 09.45am - 2pm
Job Types: Full-time, Part-time
Pay: From £12.50 per hour
Benefits:
- Company events
- Employee discount
- Flexitime
- Free parking
- On-site parking
Schedule:
- 8 hour shift
Experience:
- Sales: 1 year (preferred)
Licence/Certification:
- Driving License (preferred)
Work Location: In person