️ Motorcycle Parts Sales Advisor
Full-Time | Monday to Friday | £28,000–£30,000 | Department: Moto Mine Parts Sales & Operations
We’re looking for a passionate and customer-focused Motorcycle Parts Sales Advisor to join our fast-paced team at Moto Mine in Egham. If you live and breathe motorcycles, have a knack for sales, and thrive in a dynamic environment, this is your chance to be part of the UK’s leading motorcycle salvage company.
Role Purpose
As a Motorcycle Parts Sales Advisor, you’ll be the go-to expert for customers seeking motorcycle parts and accessories. You’ll help them find the right components, provide top-tier service, and ensure smooth operations across our online storefronts. From managing listings and returns to driving sales and brand engagement, you’ll play a vital role in keeping our customers happy and our business thriving.
Key Accountabilities & Responsibilities
- Handle customer inquiries from initial contact to post-sale support
- Manage messages, returns, and feedback across eBay and our website
- Maintain daily upload requirements for online storefronts
- Provide accurate reporting to the Sales Manager
- Offer weekend message cover (up to 2 hours) as part of the team rota
- Build strong relationships with customers to boost sales and brand loyalty
- Maintain eBay performance ratings and listing accuracy
- Identify opportunities to improve listings and reduce return rates
- Take ownership of admin tasks including:
- Refund/return tracking
- Automated offers via eBay
- Internal part sales/transfers
- Feedback responses
Skills & Competencies
- Strong motorcycle knowledge is essential
- eBay experience preferred
- Excellent communication and organizational skills
- Confident using IT systems including MS Office and databases
- Ability to meet deadlines and hit sales targets
- Experience with social media and online retail markets is a plus
- Coordination, planning, and a proactive problem-solving mindset
- Customer-first attitude and openness to change
Location & Perks
- Location: Central, 15 & 16 The Avenue, Egham, Surrey TW20 9AB
- Hours: Monday to Friday, 7:30 AM – 5:00 PM
- Salary: £28,000–£30,000
- Type: Hybrid, TBD
- Perks: On-the-job training, vibrant workshop culture, career development, and the chance to be part of the UK’s largest motorcycle salvage team
About Moto Mine
Moto Mine is the UK’s largest motorcycle salvage company, offering high-quality repairable bikes and premium used parts. With over 30,000 motorcycles sold and 90,000 parts delivered, we’re proud to help riders get back on the road with confidence. As part of the 4th Dimension Innovation Group, we’re growing fast—and we want you to grow with us.
Ready to rev up your career? Apply now and become a key player in the Moto Mine journey.
