Overview:
Qualifications:
Marni Group is looking for a Client Advisor 32h (4 days a week, Mon-Sun) to join the team
Responsibilities:
Previous experiences as Sales Associate in Luxury/Fashion industry will be a plus;- Selling experience in RTW and accessories;
- Having a friendly and engaging personality;
- Comfortable working with members of the public;
- Should have a confident manner and result-oriented;
- Must be helpful and polite with positive attitude and reliable behaviour;
- Able to work as part of a boutique’s team;
- Greeting customers;
- Be involved in stock control and management;
- Assisting customer to find what they are looking for;
- Giving advice and guidance on product selection to customers;
- Being responsible for processing cash and card payments;
- Reporting discrepancies and problems to the SM.
- Dealing with customer refunds;
- Responsible dealing with customer complaints;
- Working within established guidelines, particularly with brand;
- Attaching tags to merchandise on the floor;
- Receiving and storing the delivery of stock;
- Keeping up to date with special promotions and putting up displays.
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