Overview
Are you an experienced administrator looking to join a busy and friendly team in the East Kilbride area? This role requires strong administrative skills to support the efficient processing of enquiries through a robust process using the Microsoft Suite of products and a customised CRM system. The successful candidate will be able to demonstrate previous experience of a sales/purchasing environment and be a quick learner able to follow the process with support from experienced team members dedicated to customer support.
Duties
- Inbox Management
- Customer and Supplier support on the phone
- Process enquiries and orders
- Ensure customers’ requirements are fully understood and ensure availability of goods so that customers delivery dates can be met
- Ensure that all computer records are kept fully up to date with regards to orders and enquiries and file all paperwork to do with orders and enquiries
- Order more stock when minimum levels of standard stock items is reached.
- Follow-up quotations
- Any other tasks as necessary
Requirements
- Proven experience in sales administration or a similar administrative role.
- Proficiency in Microsoft Office Suite, including Excel, Word, Outlook
- Familiarity with a sales/purchasing environment.
- Strong communication skills in English, both written and verbal.
- Excellent organisational skills with the ability to manage multiple tasks effectively.
- Demonstrated time management skills to prioritise workload efficiently.
- Strong computer literacy with a solid understanding of CRM systems.
- A customer-focused attitude with a commitment to delivering high-quality service. If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity as a Sales Administrator.
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:
- Company pension
- Flexitime
- On-site parking
Application question(s):
- Are you competent with Microsoft Word, Excel & Outlook?
Do you have your own transport, can you easily access G75 0YY
Hove you worked within a sales/purchasing department
Have you operated CRM Systems before, if so which ones?
Work Location: In person
Reference ID: Sales Administrator