Search suggestions:

part time
full time
retail
receptionist
security officer
cleaner
warehouse
support worker
warehouse operative
morrisons
cleaning
data analyst
work from home
City of London
Wales
Scotland
England
Manchester
London
Somerset
West Sussex
Liverpool
Birmingham
Cambridge
Sheffield

Revenues, Benefits & Welfare Officer

Stockton-on-Tees Borough Council
£26,409 - £30,060 a year
Stockton-on-Tees, England
Full time
3 weeks ago

If you have answered yes, then this is the opportunity for you!

We are delighted to be recruiting for the following roles:

Revenues, Benefits & Welfare Officer
37 hours per week
Permanent contract

Revenues, Benefits & Welfare Officer (Fixed Term)
37 hours per week
Fixed Term contract covering maternity leave. The expected duration of the contract is 9 months but will be reviewed periodically with the post holder.

The ideal candidate will have previous experience in Revenues, Benefits, Welfare or a similar environment and have a good understanding of legislation and procedures. The postholder will be someone who is hard working, has excellent customer service skills, enthusiastic, and adaptable to change.

There are 3 operational teams within the Revenues, Benefits and Welfare Service:

The post holder will work in the Income Collection team, negotiating payment and initiating action in respect of outstanding council debts and may have the opportunity to be interchangeable between all 3 teams as you progress through the career grade.

This is an interesting and varied role, and you will need to have excellent IT skills and good attention to detail whilst being able to prioritise and achieve targets.

Stockton-on-Tees Borough Council issues and collects council tax and business rates from around 90,000 households and 5,700 businesses every year to fund the delivery of its services across the borough. The Revenues, Benefits and Welfare Service supports the most financially vulnerable of the borough’s residents, administering council tax reduction and housing benefit and a wide range of welfare support schemes

It is anticipated that appointments will be made at Grade G of the career grade to maintain a skills balance within the team.

With regards to the fixed-term post, secondment opportunities will be considered for internal employees. Please obtain prior approval from your current line manager before completing the application. For further information, please refer to the council’s secondment policy.

For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.

We offer an excellent total reward package, including:

And that’s not all – you can also work flexibly where you can work part of your week at home.

If you would like an informal discussion about the post, please contact Rebecca Robson, Team Leader Income Collection 01642 528650 or Jacqui Gowland, Team Leader Income Collection on 01642 526795.

Guidance for applicants

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘[email protected]’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 9 months

Pay: £26,409.00-£30,060.00 per year

Benefits:

Work Location: In person

Reference ID: 284250

Apply
Save
Report job
Other Job Recommendations:

Revenues and Benefits Team Leader

Dacorum Borough Council
Dacorum, England
£37,877 - £39,774 a year
The Council is seeking a Team Leader who has knowledge and experience of working within Revenues or Benefits and is also able to...
2 weeks ago

Revenues and Benefits Officer

North Devon Council
North Devon, England
£26,403 - £31,022 a year
North Devon Council believes in valuing diversity and is committed to equal opportunities. We are looking to recruit a Revenues...
2 weeks ago

Site Cleaner (Welfare)

MadiganGill
City of London, England
£29,269 - £37,061 a year
  • Hold a CSCS Labourer Card
  • Have full PPE (Personal Protective Equipment - Hard Hat,...
  • Be hard working, reliable and punctual...
1 week ago

Council Tax Revenues Officer

Liberata
Hertfordshire, England
£30,245 - £38,297 a year
Deal with customers both verbal and in writing to obtain evidence relating to the customers request and see customers at the...
2 weeks ago

Digital Support Officer

Royal Borough of Windsor and Maidenhead
Royal Borough of Windsor and Maidenhead, England
£28,193 - £32,104 a year
We have an exciting opportunity for a Digital Support Officer to join us! This is a full-time, permanent, Grade 5 role with hybrid...
5 days ago

Canine Welfare Assistant SATURDAY & SUNDAY

SHAK
Northumberland, England
£24,420 - £28,634 a year
Canine Welfare Assistant - SATURDAY & SUNDAY TEMPORARY for 3 MONTHS SHAK is a dog rescue charity based to the north of...
3 weeks ago

Cleaner (part-time) - Welfare -long term

Kemp Services Ltd
Chelmsford, England
START W/C 11TH AUGUST - PAID TRIAL SHIFT INITIALLY 4 weeks initally but good chance to go longer-term - Welfare Cleaner role. We...
3 weeks ago

Welfare Right Officer

Disability Direct
Derby, England
£24,500 - £25,500 a year
  • Free Form Filling Services: Assist disabled and older people...
  • Advocacy and Representation: Where appropriate, represent...
2 weeks ago

Maintenance Officer

I-JOBS
Cardiff, Wales
  • Carry out a wide range of painting and decorating tasks.
  • Adapt to diverse maintenance responsibilities when required...
3 weeks ago

All Around Staff / Kitchen Staff

West End Farm stables
Bracknell Forest, England
£12 - £13 an hour
5 - 6 Days required to work: Weekdays and Weekends, Bank Holidays except Christmas, Boxing Day and New Years Day. Operating Hours:...
1 day ago