Search suggestions:

part time
full time
retail
cleaner
receptionist
warehouse operative
work from home
primark
administrative assistant
teaching assistant
data entry
cafe
warehouse
London
England
Manchester
Wales
Scotland
City of London
Hampshire
Cambridge
Bournemouth, Christchurch and Poole
Cornwall
Suffolk
Birmingham

Returns Administrator Operative

BIHR
£24,420 - £28,797 a year
Amber Valley, England
3 days ago

As a key member you will be involved in all aspects from assisting and supporting the returns & warranty department process, ensuring the highest level of service can be offered to our dealers and consumers.

Brief job duties include

  • Liaising with customers and processing returns and warranty claims by making commercial decisions, including the inspection, repair and replacement of product.
  • Accurately assessing products to determine faults and coding items correctly.
  • Processing returns and warranty claims through our system, giving clear traceability at all times. Ensuring all paperwork and goods received match before processing, checking for POD’s and purchase order numbers.
  • Ensuring all stock is in new condition, correctly repackaged and barcoded for resale.
  • Reconciling consignment and show returns
  • Arranging collections and despatching parcels using our courier services and informing customers of collection and delivery dates.
  • Liaising with the warehouse team regarding stock replenishment and consignment transfers.

Ideal Candidate:

  • Previous experience in customer service advantageous
  • Must have excellent communication skills including written and verbal.
  • Ability to work in a fast-paced environment whilst maintaining focus and prioritising workloads in line with the current KPI’s
  • Administrative experience with Microsoft Excel, Word and Outlook
  • Attention to detail and accuracy is essential
  • Previous experience working with Dynamics Nav advantageous
  • Awareness of Health & Safety in the workplace

Onsite training will be given where required.

Save Apply
Report job
Other Job Recommendations:

Sales Administrator

Search Hiredonline
Renfrewshire, Scotland
  • Organising the service operatives and contractors to...
  • Ensure there is an accurate log of all home investigations...
1 week ago

Warehouse Operative

Path2 Solutions
Tyne and Wear, England
£12 - £18 an hour
Various Shifts between 05:00 and 23:00 Must be flexible for mornings, afternoons, and evenings General warehouse operative duties...
1 week ago

Call Centre Operator / Administrator

E & S Services (DAR) Limited
Borough of Rossendale, England
  • Triaging jobs and updating our internal job management...
  • Answering and managing customer calls professionally...
2 days ago

Contracts Administrator

CC Cousins
Kent, England
  • Ensure clients’ Building Fabric Reactive needs are...
  • Coordinate with engineers to ensure materials and job...
3 days ago

Administrator

Compass Group
City of London, England
We're recruiting an experienced Administrator who is friendly, adaptable and can confidently manage general administrative duties...
1 week ago

Administrator - Corporate Services

STATES OF JERSEY
St Albans, England
£24,665 - £31,231 a year
We think that our open and progressive work environment is something to shout about, and we're always looking for talented people...
1 week ago

Risk Administrator

The Right Mortgage and Protection Network
England
£24,420 - £29,472 a year
  • A health & dental cash plan
  • Death in Service
  • Company sick pay...
2 weeks ago

Office Administrator

Aaron of Oxford Ltd
Cherwell District, England
The right candidate will possess a good telephone manner, computer literate and be organised. Duties include: Answering quires on...
5 days ago

Business Administrator

Better Comms (VOIP) Ltd
Bournemouth, Christchurch and Poole, England
£25,000 - £28,000 a year
  • Managing orders for additional equipment and services,...
  • Preparing necessary paperwork for installations, including...
1 day ago