Are you an experienced, customer-focused professional seeking a rewarding opportunity in the private health insurance sector? Look no further! Better Health Insurance Advice invites you to join our team of industry specialists as an Account Manager. We're located in the heart of Bournemouth, offering a vibrant and friendly working environment.
Role Overview:
As an Account Manager, you will play a pivotal role in providing expert advice to our clients regarding their private medical plans. Your responsibilities will include ensuring clients understand their policies, helping them extract maximum value from their plans, and assessing whether their policy still suits their needs. Your efforts will contribute to achieving retention targets and delivering an efficient customer service process.
What We Offer:
- A competitive basic annual salary of £26,450
- Realistic OTE of around £40,000
- Company benefits including Private Medical Insurance, discounted town center parking, and salary sacrifice pension scheme.
- Up to 30 days of annual leave, plus Bank Holidays and your birthday off
Why Join Us:
At Better Health Insurance Advice, we take pride in being an advised-based brokerage with a team of UK-based healthcare experts dedicated to finding the best health insurance solutions for our customers. We hold a Feefo Platinum Trusted Service Award and boast a 4.8/5 service rating from our satisfied clients. Our core values of being Passionate, Trusted, and Clear drive us to deliver exceptional service and peace of mind to our customers.
What are we looking for?
Essential:
- Proven track record of achieving targets
- Previous experience in Account Management or Customer Services
- Highly effective written and verbal communication skills
- Competent Microsoft Office skills
- Efficient organisational and time management abilities
Desirable:
- Experience in customer retention
- Knowledge of the PMI sector
- Familiarity of working in a regulated environment
Better Health Insurance Advice is committed to encouraging equality, diversity and inclusion among our workforce, where individual differences and the contributions of all staff are recognised, respected and valued.
If you're ready to make a difference, join us as an Account Manager! Take the next step in your career by applying now. Learn more about us on our website www.betterhealthadvice.co.uk
You must be authorised to work in the UK. No agencies please.
Job Types: Full-time, Permanent
Pay: Up to £40,000.00 per year
Additional pay:
- Bonus scheme
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Bournemouth BH1 1LG: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service / Account Management: 2 years (required)
Licence/Certification:
- proof of eligibility to work in the UK (required)
Work Location: In person
