JOB TITLE: Restaurant Supervisor –The Old Inn Restaurant
JOB REFERENCE: RSOI 08/25
REPORTING TO: Restaurant Manager
HOURS: Full-time, varied shifts primarily 4-5 days out of 7.
JOB LOCATION: The Old Inn, 15-25 Main St, Crawfordsburn, Bangor BT19 1JH.
SALARY: £13.57 - £15.07 per hour - PAYSCALE
About the role:
We are seeking to recruit a dedicated, enthusiastic supervisor to join our restaurant management team. You will join an existing team of supervisors and assist with the management of all day-to-day operational issues relating to the food & beverage service within The Old Inn Restaurant. We are seeking someone with a passion for hospitality and the ambition to progress up through the ranks into our management team. If you think you have what it takes and can demonstrate skills in the below then we would love to hear from you!
About The Role
Job Description:
The main duties will include but are not limited to;
- Consistently provide a friendly and efficient service to all visiting guests at The Old Inn Restaurant.
- Having full and complete knowledge of the menu, enabling you to assist with any guest queries.
- Supervising the F&B team ensuring that all are well trained and daily duties are clearly outlined.
- Demonstrating effective communication skills and work in a professional manner with all guests, customers, and colleagues.
- Monitoring team members to ensure all Company and Statutory Fire, Health, Safety, and Hygiene Regulations are observed.
- Participating in regular team meetings.
- Reporting any guest or operational issues to the Management team.
- Using the restaurant till systems to place orders and process customer payments correctly.
- Carrying out opening and closing procedures, including till reconciliations and other key holder duties.
- Ensuring knowledge of the Galgorm Collection and facilities is up to date in order to upsell at every opportunity and maximise profitability.
- Making sure your personal appearance and uniform are in line with the required Collection/ Restaurant standards at all times.
- Attending any training that has been set up to aid your personal development.
The Person:
Applicants must:
- Have a passion for hospitality.
- Have experience in carrying out opening and closing procedures of a café/restaurant and or bar including till reconciliations and other key holder duties.
- Be able to demonstrate an ability to lead, motivate and inspire a team.
- Have exemplary attention to detail.
- Be performance-driven and focused on implementing a culture of excellent customer service.
- Excellent planning and organisation abilities.
- Be able to work well while under pressure and show initiative whilst multi-tasking.
- Have a flexible approach to working shift patterns and be available to work early mornings, lunchtime, evening shifts, and weekends.
Desirable:
- Have at least 1 year’s supervisory experience in a café/restaurant and/or bar.
- Experience in cocktail making.
- Barista trained.
Perks of the job!!
We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact [email protected]
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
Required Criteria
Skills Needed
About The Company
Roe Valley Resort
A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.
Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry's historic walled city and the world famous Giant's Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.
Whether you're travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.
118 guest rooms and luxury suites
2 Self Catering Houses - The Lodge and The Cottage
18 hole parkland golf course and driving range
Elemis spa perfect for a relaxing spa break
Two award-winning restaurants and bars
Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails
Beautifully restored 18th century buildings
One of the most picturesque wedding venues in Northern Ireland, Ideal for exploring the Northern Ireland coastline and Giant's Causeway
Where modern luxury meets traditional Irish charm and hospitality.
Company Culture
Galgorm Collection Resort
A luxurious retreat in the heart of Northern Ireland’s countryside.
Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland’s premier luxury resort, offering a blend of traditional elegance and modern indulgence.
Whether you’re seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.
- 125 elegantly designed guest rooms and suites
- Exclusive self-catering lodges, cottages, and shepherd huts
- Award-winning Thermal Spa Village, the largest in Ireland
- Signature treatments featuring Aromatherapy Associates and Gaia Skincare
- Three acclaimed restaurants offering gourmet and casual dining
- Chic cocktail and whiskey bars with extensive selections
- Championship golf course nearby, with bespoke golf packages
- Riverside hot tubs, saunas, and hydrotherapy pools
- Luxurious wedding and event venues with scenic backdrops
- Perfect base for exploring the Causeway Coast and Glens of Antrim
Where world-class relaxation meets authentic Irish hospitality.
Company Benefits
Join us, and embark on a fulfilling journey, not just as an employee but as a cherished member of the Galgorm Collection family.
Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Discount on spa treatments or products, Discount in gift shop, Free meals during shifts, Free parking or Discounted parking , Social Opportunities, Employee Recognition Scheme
Salary
£13.57 - £15.07 per hour
