The Ox Pub and Rooms is a charming blend of traditional pub culture and boutique accommodation. Nestled in a historic setting, we serve elevated pub fare, locally sourced drinks, and a warm welcome to every guest. Whether dropping in for a pint or staying for the weekend, our team creates unforgettable experiences—and we’re looking for a Restaurant Supervisor to help lead the charge.
Role Overview
As Restaurant Supervisor, you’ll be at the heart of daily operations, inspiring a team of servers and bartenders while ensuring guests feel genuinely looked after. You’ll be the go-to person on shift, keeping service smooth, standards high, and spirits even higher.
Key Responsibilities
- Oversee daily front-of-house operations, including opening/closing procedures
- Lead and motivate the service team during busy shifts
- Ensure consistent delivery of excellent customer service
- Manage bookings and coordinate dining room layouts
- Train new staff and support ongoing development
- Handle guest concerns with professionalism and care
- Monitor inventory, liaise with suppliers, and assist with ordering
- Work closely with kitchen and management to optimise workflow and guest experience
What We’re Looking For
- Prior experience in hospitality or restaurant supervision
- Strong leadership and interpersonal skills
- A passion for delivering outstanding service
- Excellent organisational skills and attention to detail
- Calm under pressure with a solutions-focused attitude
- Knowledge of food safety, hygiene regulations, and bar operations
Would you like help adapting this for a job listing site or internal handbook? I could also jazz it up with a little more personality or tailor it for a specific tone—formal, quirky, upscale—you name it.
Job Types: Full-time, Part-time
Pay: £13.00-£14.00 per hour
Expected hours: 20 – 35 per week
Additional pay:
- Tips
Schedule:
- Every weekend
Work Location: In person
