Resources Subject Matter Expert: Be the expert behind the evolution of rail operations.
Our Operational Readiness team is looking for an innovative and detail-oriented Subject Matter Expert (SME) to play a key role in delivering cutting-edge technology across the West Coast Mainline and HS2 operations. This exciting opportunity is offered as a 21-month FTC (secondment if internal)
What you’ll be doing:
- As a key player in the team, you’ll:
- Use your expertise in Resources to develop use cases and test scripts.
- Collaborate with suppliers and internal teams to ensure solutions meet operational needs.
- Validate system designs and outputs and lead scenario testing in real-world environments.
- Design and deliver training packages to ensure seamless adoption of new systems.
- Provide ongoing support during rollout and provide subject matter input as required, to enable project management activities.
What We’re Looking For
- Expert Knowledge: Intricate understanding of AWC Resources processes essential to operational delivery.
- Training & Change Experience: Background in delivering training or coaching, exposure to implementing technological change is desirable.
- Analytical Thinking: Strong attention to detail and ability to identify and solve operational “pain points” creatively.
- Methodical Approach: Comfortable working diligently and consistently, even with repetitive tasks.
Please see role profile for further information.
What You’ll Get in Return
- Railway pension scheme
- Free travel on Avanti West Coast for you/spouse/partner/dependents
- Privilege Travel card (75% off other train operators fares for leisure travel)
- 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
- 10 free journeys on other First Group Train Operator
Apply now and be the expert behind the journey!
At Avanti West Coast, we value the differences that make each of us unique! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.
Everyone who joins Avanti West Coast becomes part of our close-knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are welcomed, recognised, accepted and put to good use!
