Job Advert
Job Title: Resettlement Worker
Location: Portsmouth
Job Type: Full time
Working hours: 37 hours per week (some evenings / weekends required)
Recruiting manager: Resettlement Manager
Salary: £27,289 per annum
Inspire. Make a Difference.
Join The Roberts Centre and become part of a team dedicated to transforming the lives of children and families across Portsmouth, Havant, and Gosport. For over 36 years, we have supported families facing homelessness, relationship breakdowns, and other challenges, helping them build safe and stable futures. If you’re passionate about empowering people and preventing homelessness, this could be the opportunity for you.
Your Role & Responsibilities:
As a Temporary Accommodation Support Services (TASS) Resettlement Worker, you will deliver tailored, floating support to individuals and families in Portsmouth City Council’s temporary accommodation.
You will:
- Carry out initial assessments and create person-centered support plans.
- Work intensively with clients to promote positive behaviours and help them understand their responsibilities as tenants.
- Support clients in managing finances, maintaining tenancies, and improving daily living skills.
- Promote independence by helping clients access services, education, employment, and community resources.
- Conduct regular visits (including to hotels and B&Bs), keeping accurate records using our case management system (Advice Pro).
- Liaise with partner agencies and represent The Roberts Centre at meetings and reviews.
- Safeguard vulnerable adults and children, carrying out dynamic risk assessments as needed.
- Take an active role in continuous improvement and contribute to our supportive team culture.
Who We’re Looking For:
- A minimum of 2 years’ experience working with vulnerable individuals or families with children.
- Strong understanding of homelessness and how it affects people.
- Knowledge of the welfare benefits system (desirable).
- Able to assess needs, develop support plans, and motivate positive change.
- Confident in managing challenging behaviour and complex situations.
- Skilled in multi-agency working and clear, empathetic communication.
- Excellent organisational skills and accurate record-keeping.
- A proactive team player who upholds professional boundaries and confidentiality.
- Able to reflect, learn, and contribute to service development.
Requirements:
- Full driving licence and access to a car insured for business use.
- Flexibility to work evenings, weekends, and bank holidays on a rota basis.
- Enhanced DBS check required in line with Safer Recruitment practices.
Why Join Us?
- Make a Positive Difference – Help shape young minds and support families in need.
- Work Together – Be part of a collaborative and caring team that values connection and support.
- Think Creatively – Bring fresh ideas to life, ensuring children receive the best early years education.
- Grow & Develop – Access ongoing training and professional development opportunities.
- Feel Valued & Respected – We celebrate diversity, champion inclusivity, and challenge the status quo.
Perks & Benefits:
- Pension Scheme – Employer contributions above the statutory minimum.
- Annual Team Away Day – A chance to recharge and connect.
- Free Counselling Service – Supporting your well-being.
- Internal Social Club – Bringing colleagues together beyond work.
- Quarterly training - enhance your skills and knowledge with ongoing professional development
- Life Insurance – 3x your salary, subject to successful completion of probation period.
- Uniform – Provided for Nursery staff.
- Cost of DBS – Covered by The Roberts Centre.
- Eye Care – Support for your eye health.
- Free Discount Cards – Including Blue Light and Charity Worker Discounts.
Join Us & Be Part of Something Bigger!
This is more than just a job, it’s an opportunity to empower children, support families, and be a force for positive change. If you’re ready to make an impact, we’d love to hear from you!
Apply now to join The Roberts Centre – where we work together to change the lives of children and families.
___________________________________________________________________________
This role involves regulated activity. To be considered, candidates must meet all eligibility, application, and qualification requirements as stipulated by the regulatory authority. Additionally, applicants are required to complete an enhanced Disclosure and Barring Service (DBS) check in accordance with Safer Recruitment practices.
The Roberts Centre is committed to equal opportunities and welcomes applications from all sections of the community.
