You will have a track record of leading complex, large accounts of £1m+ and a proven ability to grow client relationships. You bring a strong network and experience in relationship marketing. You focus on growth and you’re able to convert opportunities into new business.
You are a recognized expert in your field with experience working with senior corporate affairs and communications professionals at the top of their game. You are actively involved in developing our next generation of Talent and showing them how insights can make a positive impact on reputation building.
Your Day to Day
These are the types of things you can expect to be doing during your day to day, although as Ipsos is a dynamic organisation , this may vary as different opportunities arise:
- Leading and inspiring a team of researchers.
- Identifying and pursuing new business opportunities.
- Driving profitable revenue through a bold, growth-oriented mindset.
- Growing client relationships and delivering value to grow Ipsos revenues.
- Developing an external profile as a Thought Leader for Ipsos (e.g., through papers, conferences, panels, etc.)
- Collaborating with clients to understand their needs and objectives.
- Designing and executing research projects to deliver actionable insights
- Presenting findings and recommendations to clients.
- Staying abreast of industry trends and innovations.
- Staying attuned to the policy environment and headwinds clients are grappling with.
- Contributing to the development of team members.
- Demonstrating leadership and involvement in wider elements of Ipsos culture (e.g., CSR, D&I initiatives, HR, industry specific.)
- Identifying and driving improvements to company offerings, performance, and client delivery.
This role offers hybrid working from our London office 3 days per week and the rest from home.
About You
Background:
These are the areas of knowledge and expertise that matter most for this role.
- Proven track record of leading and developing high-performing teams.
- Strong client management and relationship building skills
- A strong history of driving account growth and building new business, along with a network built from an active external profile and visibility.
- Experience in market research, with a strong focus on reputation and research relating to corporate affairs corporate brand, policy and communications
- Strong understanding of research methodologies and analytical techniques.
- Evidence of ‘new way’ thinking (embracing and applying new methodologies applied to clients’ issues.
- Understanding and advocacy for the importance of Information Governance and Business Excellence (BES).
Skills:
A good understanding of research techniques and their applications within organisations
- In-depth understanding of the world of corporate communications and corporate affairs.
- An ability to distil complex information into clear, succinct insights.
- Strategic thinking and problem-solving.
- Strong organisational skills.
- Adept at effective upward and downward delegation
- Relentlessly pursuing ways to make clients’ lives easier and driving through implementation to completion.
- Strong understanding of AI tools and technologies and how they can be applied to stakeholder insights.
- Proficiency in market research methodologies (e.g., quantitative, qualitative).
- Proactively driving development and career progression of self and team.
Behaviours:
These are the areas of knowledge and expertise that matter most for this role.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent communication and presentation skills.
- Service orientation and customer service
- You have a proactive and solutions-oriented approach.
- Analytical thinking
- Resilience, flexibility and agility
- Leadership and social influence
- Creative thinking
- Motivation and self-awareness
- Empathy and active listening
- Curiosity and lifelong learning
- Talent management
- Additionally, please refer to Our Values for further information regarding the behavioural values that you will embody.
What is in it for me?
Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.
In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking here.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!
