Receptionist
Department: Front of House
Employment Type: Full Time
Location: Southampton
Compensation: £27,846 / year
Description
Receptionist | Full-TimeSouthampton
We are looking to recruit an experienced and friendly front of house receptionist to work full time in an office building in central Southampton. You’ll be efficient at managing visitors and following sign in processes; enjoy managing building and facilities issues and being the ‘go to‘ person in the building.
The role will also include responsibility for planning and managing seasonal pop ups for those working in the building – so if you are creative and enthusiastic about reaching out to the local business community - this could be the role for you.
Hours and salaryHours: Monday – Friday 8.30am – 5.00pm Salary: £27,846 pa part time
Key Responsibilities
Reception /building responsibilities- Provide a warm meet and greet service to all visitors to the building using a sign in portal
- Take ownership of the breakout / business hub area adjacent to reception ensuring it remains tidy and stocks replenished
- Efficiently manage deliveries, including couriers and post
- Support the offsite Property Management Company by ensuring any building issues are reported and managed to resolution. This will include managing maintenance contractors visiting the building / managing and allocating keys / assisting with alarm and building checks
- Proactively manage the car parking barrier system
- Develop a good understanding of the local area and update a local amenities information file - becoming the ‘expert’ in terms of local knowledge
- Produce a weekly report for key stakeholders
- Prepare for viewings by ensuring the business lounge area looks pristine and ensure a hospitable welcome to potential occupiers
- Work collaboratively with your job share to develop and introduce seasonal events and pop ups for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
- Produce a monthly e-newsletter for tenants to communicate activities and drive participation
- Manage the buildings social media accounts, ensuring content is brand specific and signed off
Skills, Knowledge and Expertise
- Personable and proactive with a confident manner and able to deliver impeccable customer service.
- Self-motivated and willing to take on additional activities as part of the reception role
- Excellent written and oral communication skills
- Tech savvy - PC competent with knowledge of social media, willing to learn new software apps
- Enjoy working independently as part of the reception job share
- Previous experience in a premium, corporate front of house reception role or customer service, marketing, or sales environment.
Benefits
Company pensionReferral programmeWellness scheme, including a 24-hour confidential helplineCompany events
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