Quality Administrator
Salary: up to £25,500 per annum
Location: Kendal (on site)
Working Hours: Monday-Friday 8:00am-4:00 pm
About us:
We are a rapid-growth scale-up disrupting the infant nutrition space through our award-winning brand Kendamil – the only infant milk made in Britain, proudly used by the British Royal Family and uniquely crafted locally using British organic full cream milk, without the nasties.
Our company, Kendal Nutricare, is a 200 person team passionate about giving children a better start to life. We’re proud to be a Queens’ Award winning business and to be ranked by the Financial Times as one of Europe’s 1000 Fastest Growing Companies in 2020.
We’re on an exciting path – join us!
The role:
The Quality Administrator is responsible for supporting the Quality Management System and ensuring compliance with internal policies, industry standards, and regulatory requirements. This role involves maintaining documentation, coordinating audits, tracking non-conformances, and assisting in continuous improvement initiatives. The Quality Administrator works closely with quality managers, production teams, and external auditors to uphold company quality standards.
This is a full-time role based at our headquarters in Kendal.
What you’ll be doing:
- Maintain and update quality management documentation, including procedures, work instructions, forms, and records.
- Assist in the preparation, scheduling, and coordination of internal and external audits (ISO, customer, regulatory).
- Track, log, and follow up on non-conformances, corrective actions, and preventive actions.
- Support document control processes, ensuring accuracy, version control, and accessibility of records.
- Generate quality reports, metrics, and performance dashboards for management review.
- Coordinate training records related to quality systems, standards, and compliance requirements.
- Assist in ensuring company compliance with ISO, FDA, or other relevant quality standards.
- Support continuous improvement initiatives across departments.
- Act as a liaison between departments to ensure quality standards are consistently applied.
Experience:
- Bachelor’s degree or diploma in Quality Management, Business Administration, or a related field (or equivalent experience).
- Experience in a quality, compliance, or administrative support role (manufacturing, healthcare, or service industry preferred).
- Familiarity with ISO 9001, ISO 13485, GMP, or other relevant quality standards woil be a
- Strong organizational and documentation skills.
- Proficient in MS Office Suite (Word, Excel, PowerPoint) and document management systems.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to manage multiple priorities
- Communication and good interpersonal skills
What you’ll get from us:
The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team ..
We offer to all our employees:
- 33 days holiday (incl. bank holidays), pro rata to start date and FTE.
- Pension Scheme by Aegon, the Employer will match contributions up to a maximum of 5%
- Free health cash plan
- Free Gym Membership*
- Life Assurance at 2 x basic salary
- EAP Programme
- Enhanced Maternity leave policy
- New parents enjoy up to £350 worth of Kendamil products (excluding Stage 1 formula)*
- Employee Referral Scheme*
*Further details are available from the HR department.
Job Types: Full-time, Permanent
Pay: Up to £25,500.00 per year
Ability to commute/relocate:
- Kendal LA9 6NL: reliably commute or plan to relocate before starting work (required)
Experience:
- Administration: 2 years (required)
- quality : 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 15/09/2025
Reference ID: Quality Administrator
