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Project Delivery Officer

WALSALL HOUSING GROUP
£41,416 - £44,049 a year
England
Full time
4 weeks ago
Job Introduction
Project Delivery Officer

Salary: £41,416 - £44,049 (plus £1,000 ECU) per annum plus excellent benefits
Location: Walsall, West Midlands
Contract: Full Time, Permanent, 37 hours per week

Closing Date: 16th June 2025
Interview Date: 26th June 2025

Overview of role:

Ready to make a visible impact in your community and help drive forward an ambitious investment programme? We’re looking for a proactive and passionate Project Delivery Officer to help us deliver high-quality projects that truly make a difference.

As a Project Delivery Officer, you’ll be a vital part of our delivery team, supporting Project Managers to successfully execute major works and planned maintenance projects to our customer homes. You’ll work closely with contractors, internal teams, and customers to ensure our projects are delivered to the highest standards — on time, on budget, and with a customer-first focus.

This role offers a fantastic opportunity to blend your technical knowledge and people skills while contributing to meaningful improvements in our communities.

Main job responsibilities:

  • Support the Project Managers to ensure contractors are delivering our major works projects in line with contractual requirements
  • Conduct daily site visits to track progress, snag works and ensure high standards of delivery.
  • Take the lead on smaller projects, independently managing contractors, reporting on and challenging contractor performance when required.
  • Collaborate in developing, designing, procuring and administering projects, owning and carrying out elements of these functions.
  • Record and approve variations and ensure they are administered in accordance with the contractual conditions and costs are scrutinised to ensure they represent good value.
  • Support the Customer Liaison Agent in keeping the customer fully informed of progress and issues relating to works in their home.
  • Undertake a full stock condition survey of the home as part of the supervision and handover of the main works.
  • To ensure that all relevant contract documentation is completed and accurately filed in accordance with procedures.
  • Supporting the Project Manager with site inspections and to verify compliance with appropriate standards relating to asbestos, Building Safety, planned investment specifications, statutory approvals and compliance.
  • Foster strong working relationships with contractors, consultants, and supply chain partners.

We're looking for someone who has:

  • A construction or building related qualification at HNC level or qualified by substantial recent relevant experience.
  • Experience of managing construction projects.
  • Experience of working with and managing contractors.
  • Experience working with customers.
  • Excellent IT Skills, in particular the ability to use Microsoft Word and Excel
  • Excellent written and verbal communication skills
  • A thorough understanding of health and safety legislation

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

About us

At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.

We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2024. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.

Interested in joining our team?
Visit our website www.whg.uk.com and read Our 2030 Plan.
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